Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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This is an automated archive made by the Lemmit Bot.

The original was posted on /r/maliciouscompliance by /u/Lucario_Stormblade on 2024-07-12 00:39:23+00:00.


Hey Redditers. I get to share another small anecdote of my life as a truck driver, and dealing with bouts of MC, and whatnot. This one took place yesterday, but only heard back from the aftermath of it today.

As a lot of people who dive into my post history, I am a truck driver, been one for almost 10 years now, and have started with a new company late last year. Usually, I have no qualms with this company; until yesterday.

A couple of runs I’ve done in the past with this company has had duplicate paperwork attached to the Bills of Lading; so, to save time and headaches, I usually scan in the signed version, and call it a day. That usually doesn’t cause problems, as Payroll is aware of duplication, and they completely understand.

Recently, our company was acquired by another company, and we have to do things “their way”. First thing they did, was crack down on the duplication issue, requiring ALL pieces of the Bill of Lading to be scanned in, and not just the signed versions. Ok, as my BOLs are only about 3-5 pages, 10 at the most.

Well, I finished my first 4 stop run yesterday, and the shipper, in their infinite wisdom, thought it would be a brilliant idea to duplicate the first 6 pages of the BOL, for each stop! On top of that, there was also some miscellaneous sheets of paper pertaining to each particular stop, attached in their own cluster. In case you lost track, that’s 24 sheets of paper, just for the duplicates!

Naturally, when I finished the last stop, I called payroll, and asked them if I really needed to send ALL the papers for the BOLs, or could I get away with just sending them the signed portions. Nope, “according to new policy, all the paperwork included in the BOL must be scanned in, or you won’t get paid on the load.” Fine then. You wanna drown in paperwork, be my guest.

Cue the MC!

I pulled into a truck stop, to find a TRANSFLO kiosk, as it would be the only thing that would be able to handle such a daunting task. I stack my papers neatly, and start the process. 77 pages later; I was done TRANSFLO’ing everything to Payroll. I double checked my work, and submitted.

This morning, I get a phone call from Payroll. “In the future, when you have so many pages in your BOL, if you could eliminate all duplicate pages, and just send us the signed forms, that would be great.” Okay… guess you didn’t like that wave of paper any more than I did sending it…

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The original was posted on /r/maliciouscompliance by /u/microwavable_rat on 2024-07-06 00:18:29+00:00.


TL;DR - Bosses wouldn't honor the days off they agreed to. I quit and there was nobody in the company who could easily replace me, causing a domino effect that cost them a lot of money and other employees.

Longer story: I've spent the last few years working in fabrication, running some very specialized machines(industrial laser cutters for sheet metal). I'm very good at my job, and have worked my way up to a fairy good hourly wage.

I started working for this new employer in the fall last year. They specialize in HVAC ducting with an insanely quick turnaround time, and when I applied with my previous experience they were excited to have me.

For background, I have a medical condition that requires weekly appointments and followups. I got into a treatment program I fought for months to get into and it has been a lifesaver for me. I was 100% up front about this with my new employer, stating that I absolutely needed Fridays off for medical appointments, but they could run me ragged through the week as long as I got that day off consistently. I provided documentation from my doctor backing this up. They agreed, and I worked an evening shift starting Sunday and ending Thursday morning, anywhere from 50-55 hours a week.

This worked fine for a few months until the company started an expansion in its business and started taking on way more than they were able to comfortably accommodate. They were hiring people for my shift left and right, but could never seem to retain anyone after two months or so because the work/life balance was non-existent. I remember one welder, a good hard worker, coming up to me as he was quitting because in his words "I've seen my kids a total of fifteen minutes in the last two weeks." At the six month mark of my tenure there, I was the most senior employee on my shift except the supervisor. The turnover rate was so high there was no point to put in the effort to learn someone's name before they were gone.

Throughout all this expansion, they never hired another laser operator. The machine was essentially running 24/7 between myself and two other people, and it was the most important machine in our workflow because nothing else got done unless those parts were cut out.

At the beginning of the year, they wanted to move me to a traditional Monday-Friday shift, 7am to 7pm. I refused because I wouldn't be able to continue with my medical program, nor get anything else done during the week.

Around the middle of spring, they got backed up because one of the machines went down. I was asked if I could make an exception to my day off and come in on Friday, pretty pretty please. Me, being an idiot, I agreed to it and cancelled my appointment that week, thinking it would be a one-off because the machine was only down for a day. Shit legitimately happens.

Once I made an exception the first time, you can see where this is going. A few weeks later they asked me to do it again - not because the machine went down, but because they had just overextended themselves on a really expensive contract with a very big company. I objected, stating my medical exemption, and they pulled someone else in to work the shift. This happened a few times, and I did end up rearranging a few appointments because, again, I was an idiot.

Things came to a head at the end of spring. The shift as a whole had a meeting that week and decided they wanted to put it to a vote to take that Sunday off and work on Friday instead for the week. I was outvoted, wanting to work the original shift, and it was suddenly decided that everyone would be coming in Friday. The next day (a Monday) I go in and talk to HR and make them aware that this is a recurring issue; the HR manager says he'll handle it and get back to me the next day.

I talk to my doctor and let him know there's a chance I'll need to reschedule again; I get a phone call from the medical office stating that I've ended up rescheduling or cancelling a lot in the past few months and if it kept happening, I was at risk of getting dropped from the program. I cannot and will not allow that to happen.

I go in the next day and talk to HR, letting them know that I was promised this wasn't going to be an issue. I reminded them they agreed to my scheduling and I had provided them documentation that I could not work on Fridays. HR calls in my supervisor.

For context, my supervisor was one of those people who don't really see value in anything but work. He got married last year, and he took no time off for his wedding - he worked a full shift on Friday, got married Saturday, and was back at work on Sunday morning. He expects everyone underneath him to adhere to this insanity disguised as work ethic and is one of the reasons our turnover was so high.

What follows is a heated argument about how he needs me to work that shift and he won't even try to call in someone else. I tell them I'll come in on Saturday; that won't work. I tell them I'll do four 14 hour shifts that week to make up the production, as this company has absolutely no qualms with handing out overtime to anyone who wants it. That won't work either.

Supervisor stands firm, HR looks at me and shrugs, telling me there's nothing he can do. I'm pissed at this point and go to work my shift, updating my resume and seeing what other jobs are available in my field, and there's a lot.

The plan was to get a new job and turn in notice, but then the supervisor comes up to me and tries to be buddy buddy. He starts a long winded yarn about how sometimes we have to sacrifice for work, and that there are things expected of us as adults in a functioning society, and then tells me "You need to make a decision."

I have heard that phrase a handful of times in my life, and nobody who ever says it to me does so out of concern - it's always a "you need to decide to do what I'm telling you to do of your own free will."

I grunt and say "Yeah, I guess I do."

Asshole then slaps me on the back, smiles, and says "Great! See you Friday."

That was the breaking point for me. I did work the rest of my shift, but at the end of the night I drafted up a resignation letter effective immediately, left it on HR's desk, and walked out. Went home, put my phone on silent, and slept like the dead. I'm almost 40 and that's the first time in my life I've ever quit a job on the spot.

I had four missed calls from my company the next morning - two from HR, one from the boss of the company, and one from my now ex-supervisor. Never returned them.

I did end up getting a new job at a company that respects my hours and has a much better work/life balance, and a raise in my salary to boot. Six weeks had gone by, and I stopped in at the gas station that all of us would go to on break to grab a drink. I ran into one of the only coworkers that I liked, and he told me what happened.

When I quit, they didn't have anyone else on my shift who knew how to run and operate the machine. They started leaning on the other two people, causing one of them to quit, and on top of that half a dozen welders and other fabricators quit as well in a domino effect. The entire production completely backed up because of this, and that big client that I mentioned earlier? They're named after a particular rainforest in South America and were building a bunch of new distribution centers in the area - our company landed the contract to do their HVAC work on several, with a possibility of extending it outward to more depending on how the initial partnership went...and it went poorly. They missed the target date for the production run and the penalties for doing so ate up any profit they were going to get from the job that they underbid, along with causing Rainforest Company to cancel the contract after the initial work. Nobody got bonuses that quarter...causing even more people to quit.

The company has several locations across the US - in one quarter they went from having the highest profit numbers to being dead last. I can't even imagine the shit that the C-suite execs threw at my old boss and HR supervisor over that happening.

Now, when I look at their company page on Indeed, they're desperately looking for people but the salary ranges are down about 20% from when I applied when things were good.

All I wanted was for them to honor the one day off I needed and they agreed to.

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The original was posted on /r/maliciouscompliance by /u/LaTommysfan on 2024-07-11 16:00:31+00:00.


I worked at a major consumer products manufacturer as a maintenance electrician. We handled electrical repairs and troubleshooting for the whole factory. The front end department started having production problems and the plant manager was not happy. Now the front end was very dirty and noisy so we as electricians didn’t want to spend a lot of time there, but we took our responsibility seriously and worked quickly to address electrical problems. Well the front end supervisor’s decided that the electricians were the problem and requested an electrician be stationed there 24/7, when the real problem was the lack of mechanical maintenance on the machines and poor repairs by the mechanics. Our boss was absolutely no help and he agreed with the request.

Now on to the malicious compliance, we decided to embrace the assignment with a twist. Since we were required to spend our 12 hour shift on the front end we started a log. We documented every mechanical problem on every machine and brought that log to every production meeting. Pretty soon the production supervisors were getting called on the carpet about the mechanical problems and then they decided that they didn’t need the electrician’s stationed in the front end.

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The original was posted on /r/maliciouscompliance by /u/Dr_____strange on 2024-07-11 15:35:38+00:00.


During my internship in 2020-2021 we needed to get our internship completion sheet signed by heads of the respective departments and then submit it to the main office from where we received our internship completion certificate which is a necessity to become a RMP in India.

Now it was back breaking to say the least, but i was a decent worker and got though all the departments smoothly except for one, but thats another story. After one department's internship was over i needed to get my internship completion sheet signed by the head of department {HOD}within a couple of weeks to months, but i missed a couple of departments becuase it was just so tiring plus i needed to do laundry daily and cook too.

After the entire year was over i went to all the departments that i had missed the sign from. The professors/ HODs asked the senior residents about me, {just normal questions about my attendance, work and behaviour} and then signed off the sheet. Now comes the turn for department of anesthesiology, i went and sat there waiting for the HOD. He comes out from the chamber and sees me.

HOD What are you doing here?

Me Sir i am here for internship completion.......

HOD When did your internship finish ?

Me In july.

HOD What month is it now?

Me. March.

H OD Why didn't you come earlier?

Me Sir just after your department, Obs&Gyne started and i was assigned to {insert most difficult unit in the department}.

HOD Okay, wait here we are having a meeting right now.

Me. Yes sir

HOD now goes inside and then comes back out in around half an hour, sees me sitting and scrolling my phone, goes back inside. He does this 3 more times in around 2.5 hours i was there.

HOD {after nearly 3 hours, clearly irritated} Don't you have anything else to do today.

Me. { Before i can tnink of a reply this slips out of my mouth} No sir.

HOD. {Stares at me for 10 seconds} Where i have to sign ?

Me {handing him the papers} Here and here sir.

HOD. {Signs}. Okay, now go away.

Me Thank your sir.

If someone doesn't get it the guy wanted me to go away that day and come again next day and repeat this for 2-3 days before signing off my papers.

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The original was posted on /r/maliciouscompliance by /u/ilpalazzo64 on 2024-07-10 17:48:17+00:00.


Okay so years ago I was working for a government facility which was undergoing a massive transition as majority of the employees were reaching retirement age (this place only did a mass hiring to replace people once every 15 years or so). One of the new hires was coming in to replace the current training department head and was given the title of deputy department manager while he trained for the new role and prepared to take over (We'll call him E)

Dude was the biggest prick I have ever encountered. He was constantly finding reasons to write people up and spoke down to everyone with a lesser title than himself. His first actions as a deputy manager was to change the way we did training and change the hiring process to micromanage who could get hired to this already in depth vetting process (Job required a Top Secret clearance).

I was part of the class previous to these changes (training could take upwards of 3 years to complete) and he immediately had it out for anyone from our group that didn't meet his criteria. One day we all started getting called one by one into the training manager's manager's office for a meeting with the Department head, HR, and E. Now I know what's going on as the people getting called are the "problems" E has been trying to get rid of, so I pull E aside

"Hey E, I have an idea of what's happening but just so I'm not blind sided are you guys writing us up for something? If so what incident so I can make sure I know what went wrong?"

E: "I'm not allowed to talk about that as per the Employee Handbook only your direct manager can discuss that and as Deputy Manager, I am not your direct manager"

Cue MC.

So I get called into said meeting and yup, they're writing us up en masse for thing we had already been written up for. Apparently E had convinced HR that writing everyone up again for all the offenses in a single writeup would make it easier to track (this place could only hold a write up against you for termination purposes for 1 year, this scheme effectively reset the clock on a lot of those previous write ups.)

In my meeting was Department Head, HR, and E with a huge grin on his face. I looked at HR then looked at E and asked HR why E was here? They replied to observe. I asked but doesn't the handbook say that only my direct management chain and HR are privy to these meetings? If so I'm not comfortable with E being here and would like him to leave. His demeanor instantly changed especially since HR agreed with me and had him leave the meeting. Now without him there I was able to make a case as to why the new write up was invalid and violated the Handbook, Department head had no clue (or at least feigned it) that we had already been written up for these offenses. Ultimately got the whole lot of the write ups for everyone tossed out. Made myself target numero uno for this guy who eventually got me fired a couple years later but not before I got him demoted.

TLDR: "Boss" tries to write me up for things I had already gotten reprimanded for, informs me he can't discuss meeting because he's not my boss, then I get him barred from the meeting he scheduled since only my boss could be there. Write ups get thrown out since he can't defend his case.

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The original was posted on /r/maliciouscompliance by /u/uncoolcentral on 2024-07-10 16:46:54+00:00.


Gift NYT Article

“With the help of ChatGPT, Dr. Tward now types in a couple of sentences, describing the purpose of the letter and the types of scientific studies he wants referenced, and a draft is produced in seconds.

Then, he can tell the chatbot to make it four times longer. “If you’re going to put all kinds of barriers up for my patients, then when I fire back, I’m going to make it very time consuming,” he said.”

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The original was posted on /r/maliciouscompliance by /u/Birdspotter_4 on 2024-07-10 16:43:30+00:00.


I am an administrator for an institution that works in the public sector. The hierarchy of this structure is slightly complicated because of the nature of the job (criminal justice).

I oversee around 20 employees. Those employees are supervised by four individuals with rank for four different shifts. Each supervisor has another ranked (lesser) person to assist them so basically each shift has a primary and secondary supervisor.

They all report to one individual who ranks beneath me and I oversee all of them. I report to the individual in charge of the whole institution and that person reports to an elected official who manages the entire department. The tricky part is the department has two divisions and while this elected official oversees all of it, they really only run the other division.

We have an employee who is very intelligent, however his book smart is vast and his actual experience in this line of work is minimal. He is a ranked assistant on one shift, so he works with the supervisor of one shift. He sends weekly emails complaining about all the other shifts and their mess-ups. He will write down everything from someone forgetting to remove trash, to someone making an error on a form or even someone interpreting a directive differently than him.

He makes it clear that his way is the correct way and anyone not doing things his way should be written up. He shouts “accountability” constantly or sends condescending emails after a directive is put in place (usually because someone messed up) and advises me to “you need to speak directly with the individual that caused this change otherwise they won’t have a clue it’s because of them”, basically telling me and the head administrator how we should be doing our jobs.

He targets employees and complains about them demanding demotion and accountability and badmouths us for “doing nothing” about poor performance. Meanwhile I have submitted multiple demotion requests and write ups to HR for accountability but the union steps in and dismisses many of them. This individual does not know or see any of this because personnel issues are not open discussions and it really isn’t his business what discipline is put in place but it’s being done, he just does not see it or hear about it to protect the privacy of that employee.

Recently he has started attacking a shift supervisor on the opposite shift. Anytime something is off he sends an email with her opus accusations to that supervisor all of which turn out to not even be true or from that shift to begin with. He ranted about how he never sees the administrators and in order to run a good facility administrators need to be visible and involved on every shift-even citing “it’s not that hard to come in late and stay late to speak to your employees” basically telling us how we should be doing our jobs.

He wants monthly supervisor meetings instead of quarterly because this will eliminate misunderstandings of directives that the other shifts are doing wrong. Little does he know we had monthly meetings for a long time and no one was able to make them and nothing came of the meetings so they requested quarterly meetings.

I agree that visibility is important and I stop in twice a month with night shift to “check in” and see day shift every day but he never gets up to come speak to me during my rounds (he sits and reads or plays on his phone which is allowed due to the nature of the job). He commented “I can’t recall the last time I saw any of you” demanding that admins come in more to micromanage better. I was in a week prior so that kinda upset me as he won’t acknowledge me.

So I started coming in more and told him “why are you sitting? You should be managing? There are things to be cleaned and sorted, you can count inventory of supplies. We don’t pay you to sit around!” This upset him because we do pay them to sit around until needed (if they have an intake).

I then asked him why he was sitting in a restricted area. He stated it was quiet in there and common sense shows he’s not violating the rule because he didn’t go past a specific point so he can sit there (it’s a corridor leading to another part of the building not owned by us). I read him the directive which states: at no point should anyone for any reason go beyond this door unless in an emergency evacuation situation. I asked him again what was so difficult to understand about this request. He still found nothing wrong with going past the door to sit on the other side. I told him he has demanded accountability so he would be getting a write up for not following the directive. He flipped out saying it was such a minor thing and reminded him of all the little minor things he complains about with the other shifts.

I continued to come in and micromanage everyone. A few employees asked why I was there all the time because we hired supervisors to manage the shift so did we not think they were capable of doing the job? I advised that some people felt that they couldn’t manage the shift and wanted administrators to come in more.

The complaining individual got several more write ups one major one for an almost fireable offense, showing that maybe, in fact, he didn’t have all the answers. He sent an email to my supervisor complaining that I was micromanaging and being extremely anal with the minor write up infractions that he now says “aren’t that big to even be reprimanded for”. My supervisor asked “but this is what you wanted, is it not? You complained that you wanted us to be seen and manage more and hold people accountable when they mess up”. The complaining individual wanted other people written up but not himself because he was never wrong, or that’s what he implyed.

I went back to my regular twice a month check in which is just stopping in to see how things are going on the shift. The complainer has been quiet for now, sitting inside the allowable room reading.

His superiority complex will be his downfall. I remind him that the newest employees are the ones we can learn the most from and he needs to value knowledge he can get from anyone, regardless of their experience or rank status. I’m an administrator and I tell staff I am always learning and will continue to learn from everyone.

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The original was posted on /r/maliciouscompliance by /u/titatyy on 2024-07-10 15:57:05+00:00.


I used to be a nurse and worked many nights in a dementia ward. We always took rounds with a partner because you never know if a patient gets violent.

We were on our 3am rounds when we opened the door to a gentlemans room. He was close to the door trying to pull a electric outlet off the wall. We took him to the bathroom and tried to get him to the bed after. His legs didn't work too good on the daytime but by night he needed a lot of help.

We get him near his bed but he just wouldn't go in. Suddenly my parter tells him, 'just jump on the bed so we can go'. And this man took few steps back and leaped on the bed. That's when my partner, who was originally from asia ,learned that dementia patient can take your words quite literally.

Still laugh about it from time to time.

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The original was posted on /r/maliciouscompliance by /u/peopletalkshit on 2024-07-10 09:23:10+00:00.


A story I just read reminded me of this one from about 4 years ago. Not sure if this really qualifies as MC, I let you be the judges.

My son was about 2,5 years old and we were sitting at the table for supper. He used to take his bread, take a bit and put his hand under the table on his lap.

I told him "keep your hands on the table." Then he loses it, slams his hands flat on the table, keeps them still. He looks me dead in the eye and says with his liloud voulice "I can't eat that way!"

I was baffled. Since then, I know to tell him to keep his hands OVER the table, not ON the table.

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The original was posted on /r/maliciouscompliance by /u/On_the_way_up_2023 on 2024-07-10 01:42:24+00:00.


I gave my son, 6, some cornflakes to eat. He made a beeline for the computer room where his brother, 10, was playing Roblox. I told him, don't you dare eat those cornflakes in the computer room.

Mr 6 pulls up a chair and sits in the hallway eating his cornflakes while watching his brother play. His dad looked at me and said, "he's doing what you said". God help me when he goes through puberty.

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The original was posted on /r/maliciouscompliance by /u/Exotic_Chemist_7624 on 2024-07-10 00:35:41+00:00.


For context my brother is an inconsiderate douch-canoe. It was either Saturday or Sunday and I had the day off. I’m chilling at home about to cook up something for dinner or late lunch when I get a phone call (4:30pm) my brother called me and expected me to jump up and go pick him up from his job because none of the family were available on a busy weekend for them. When I say he expected, I mean he called me up and said the exact words: “You have to pick me up”. This was before he had his own car and license(around 18). His job was on the other side of town (a full 30-40 min drive or more depending on traffic) and it was at 4:30pm just before hectic work traffic at 5pm. If I had refused to get him he would have called either of our parents and whined until I was bitched at to go pick him up. Understanding the box I had been put in, a grinch-like smile grew across my face as I made up my mind. What did I do? I picked him up, and then made three stops along the way home. Three long stops… The first was at a gas station, I had been low on gas and he couldn’t complain cause I was his only ride. At the second stop, I pulled in at a restaurant to eat inside (Tijuana Flats). The whole time he his complaining that I should take it to go and that we were only 15 minutes from home. The whole time he’s whining about me wasting time and that he had to do “homework” (That “homework” took like ten minutes and then he just passed out with his TV and Xbox on). Eventually he even called Grandma to complain. So much so she called me, to ask if I had offered to buy him any food while there (I did) then told him “tuff” he wanted the ride he got it. And finally at stop three, a supermarket 4 miles from home, I needed a few groceries. Around 6:15pm-6:20pm, when we finally got home he complained like a bitch to our parents (Grandma and Dad), but when my dad got home from work he just laughed, gave me a high five, and was like: “Why didn’t I ever think of that?”. And I was like “Hey, maybe next time? I’ll come along so we can make a few extra stops.”

Ps. He had been doing the “You Have to give me a ride” thing without a please in sight for a while now and it was starting to get on everyone’s nerves.

TLDR: My brother demands a ride and gets one longer than he thought he would have wanted

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The original was posted on /r/maliciouscompliance by /u/LooksLikeTreble617 on 2024-07-09 14:50:30+00:00.


Call me a bad parent if you must lol, I thought it was funny

My daughter was throwing a tantrum last night that she wanted Cheez-Its for dinner and not her actual dinner. She’s 9, far too old to be throwing a tantrum over this.

After trying to reason with her and it going nowhere, I finally said “Fine, you can have Cheez-Its, but they have to be the Buffalo wing Cheez-Its” which is some new limited time flavor my husband wanted to try in addition to what we usually get.

Her eyes got all wide and she said “But that’s too spicy!” She’s a trooper though, and she gave it a shot, but very quickly realized she wasn’t going to win after one or two of them.

I gave her the choice of more Buffalo Cheez-Its or her actual dinner. She chose her actual dinner on her own volition.

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The original was posted on /r/maliciouscompliance by /u/SkaneatelesMan on 2024-07-09 14:04:33+00:00.


We were prohibited from renovating two "historic", but very primitive and neglected 1890 cottages on a lakeside lot. A complete renovation of 2 homes on one lot required a zoning and septic variance, which the town refused. The town really didn't want us to make any exterior renovations, and we wanted to join the two houses by installing bathrooms between them, making one house from two. The board said they were not prohibiting the renovations, we were just limited to renovating no more than 20% of each home each year, as limited by town law, requiring 10 years to complete. Insane.

Our attorney pointed out that no variance was required if we tore down the 2 old houses and built just 1 new house (regardless of size) if we stayed within the footprint of the original buildings. Neither of the permits to demolish and build new required town board approval. The town compliance officer had no choice but to grant both permits, much to the annoyance of the town board, which wanted the "historic" buildings to stay.

To top it off, by forcing us to build a new home used 12 months of the year, the town was forced to improve the town owned road so that it could be plowed in winter. Revenge.

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The original was posted on /r/maliciouscompliance by /u/thefloorisbennylava on 2024-07-09 11:43:39+00:00.


I work for a major cable internet , tv and home phone provider. The one that is probably the most hated, you know the one. The department I work in is responsible for either saving a customer or turning their services off.

Call came in transferred from our tech support team and by this time the customer was already on the phone for an hour. Tech agent was able to get service back up and running but he was now asking for a large credit for 1 day of service out.

As soon as I got on the phone it was demands "Here's what you're going to do", "if you can't do this then turn my service off immediately, I no longer want to be a customer". I tried to calmly explain to this very rude man that I could not credit him over $200 for one day of service, but would be more than happy to process a credit more appropriate. He declined, and again demanded that his service be turned off "IMMEDIATELY". I reiterate the immediately part to him and he says yep, right now.

Cue malicious compliance; I turn off all his services right there that very second. He starts screaming that he was "watching that" and "what am I going to do without internet". I told him that I was only doing what he asked. This ended with me restoring service and giving him a credit appropriate to his 1 day outage, which we figured out was user error on his end.

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The original was posted on /r/maliciouscompliance by /u/HatHattington on 2024-07-09 10:56:00+00:00.


Ok, so some background. I worked with tech support from a phone brand some years ago and we would sometimes send people free chargers and some other things as goodwill. It was nothing that we were forced to do, we could just do it at our own discretion. We would also log calls and ask customers for contact information and product information to do so.

One day I received a call from a customer who just excreted toxic energy from the get go. He was mad that apparently someone had promised him a couple of free chargers for his trouble but he had yet to receive them so he demanded that I sent them to him. I asked for his phone number and email so that I could look it up but he refused stating that he doesn't want us to save any of his data and demanded that I would delete all the data we had of him in accordance with GDPR. I answered "But sir, I can't look up and see that we've promised you a charger and I can't process any data deletion of data I don't have". He started cussing a bit, calling me unprofessional. He then gave me his name and address which I noted down in a temporary document I created as he didn't want any information in our system. (For some reason he was okay with this and I didn't find anything in our systems with that information. He then demanded that I send him the chargers for free and that I deleted all his information right after the call. I just happily agreed, we hung up and in compliance to what we discussed I deleted all the information from my document. A shame I no longer had his name or address and that I could't send him those chargers. :)

A bit anticlimactic as I never heard from him again, so he likely called different places to demand free stuff. I, however, still smile when I think about this past interaction

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The original was posted on /r/maliciouscompliance by /u/TwistedTinkers on 2024-07-09 08:39:47+00:00.


I work in retail and recently we have changed the layout within our store. I am on the customer service end taking third party returns within our store. The layout changed many things, one of the things was where my return area was located. The third party returns moved to the old customer service desk and the store returns moved to the front registers.

I was tasked with taking these returns as well as taking care of online purchases that are too big to be up front for the customers themselves to take. Many rumors spread about our phone systems, some employees said the phones were moving up to the registers where customer service is, some said they were staying at the third party desk. I was getting called out for not answering every phone call that came through the system due to long lines at my return area. I asked my manager how to handle it, I do not mind answering calls, however, if I can’t get to them due to a line, I won’t answer them.

Manager told me how to handle the phones and addressed the rumors; the phones would stay at my return area. So fast forward to my next shift, and here’s where Malicious compliance comes into play. Any call I am able to answer, I make an announcement for who it is for on the radio. If nobody in that department answers the call, and the phone system kicks the call back to me, I ignore the call. I did my job, I answered the phones per the manager’s request and redirected the call. If no one else answers, it is not my fault. I did not want the phones where I am due to me not being able to answer 90% of the calls as they were for a different department. Problem solved. :)

Edit: they hired me for these third party returns, Not to answer phone calls all day, if I am getting yelled at for not being available to answer a damn phone, hire more people who can help do that

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The original was posted on /r/maliciouscompliance by /u/ShoresidePhoenix on 2024-07-09 03:00:36+00:00.


I work in a grocery store deli so I get all kinds of people not understanding the basics about the food they put in their bodies. One particular day though I had a customer come in and ask for roast beef. While there was an open chub (what we call the hunks of meat destined for slicing) it was close to it's sell by date and looked visibly dry. I decided I wanted to go above and beyond for the customer and open up a new chub (I was going to slice up the old chub later for pre sliced meats or for sandwiches). Upon pulling out the new chub, the customer incredulously says "don't you have anything without blood in it?" Ignoring the fact that the reddish liquid you see from meat is myoglobin and not blood (hemoglobin) that juice is where most of your flavor and moisture is going to come from. After a couple of attempts to explain this to the customer I just gave up and went to cut up the old chub for them. I would of course later be told I had received a complaint for giving a customer dry meat. It's a petty compliance and nothing really came of it but I like to think that I made at least one person think briefly about what they were putting in their body, and that maybe us lowly workers might actually know something about the products we sell.

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The original was posted on /r/maliciouscompliance by /u/Ancient_Educator_76 on 2024-07-09 00:34:27+00:00.


This one's tough to write; I'll explain later.

So it's the late eighties. I'm living with my monster of a father, slowly realizing this fact as an eleven year old doing his best in Germantown, Mass.

My dad was the neighborhood molester. That's a pretty stupid way to say it, but it's what I am and was dealing with.

All the kids knew it, mostly because there's been stories left and right that I hear from the kids, and I myself have been violated in every orifice. Only months before this did I realize that this wasn't normal or okay. Even when I did, it registered as something that just "sucked but oh well". It really wasn't the type of horrible it is now. It was horrible for me in every way, but it was like I do t know, work.

Sorry that this was the background to build to this , but this is the last apology for it.

My dad tries to get me out of the house sometimes. Let's just say I wasn't his first choice when it came to his violations. I was closer to last. Don't ask me why that actually hurt more than anything else. Anyway he wanted me out so I asked if I could take the laser tag stuff and he said yeah. It took me too long (according to him ) to get all the laser tag stuff and he finally said to me "look Richie I don't fucking care what you do but you better get outta this house quick and ficking get creative!"

He was playing video games with one of my best friends thst he liked playing alone with so I knew what that meant. I took off and hatched the best worst MC they sent me away from him and out to Arizona.

I didn't have all the laser tag stuff to play with others but I still had a shooter. I knew that it changed the channels on people's TVs (the ones who had that new cable ). So I was going to be the creative-est emmeffer he ever seen. I was gonna get him caught by the adults by kissing them all off and running home.

There I was going to any house I could see through the window and the tv was on and started shouting my laser tag gun at the control box. It was as random as it was fun. Some of the tvs changed channels some the volume muted or went up and others just shut off. It was so much fun seeing dads get pissed at their kids especially some of the kids I didn't like (who beat me down because they got mokested from my dad or he tried or they knew about it).

I tapped on the window with the laser gun sometimes , I flipped others off sometimes , one time I just knocked on a door and asked if "my dad could bum a couple cigarettes " like he would usually have me contested the end of the month when we were broke. You know, I got creative.

Before you knew it there was a plethora of Peggies and Pauls plodding down to my house (quadriplex) to give my dad what for. It was exciting to see at first. Then my eleven year old self got a little scared. I was hoping he'd get caught but quickly regretted this tactic. The first guy who knocked was "Sean"s dad. He was the guy I asked about cigarettes. I knew he would be pissed but damn was he pissed. He banged on the door...

"Richie get your dad down here or I'm coming up".

I ran up to midway to the stairs when I had second thoughts.

Then I heard the wet sounds of disgust

Fuck it Let's have third thoughts. I pointed up the stairs I was sitting on the very second Sean's dad barged in.

He looked at me curiously as he Kobe-stomped past me up the stairs. Then I heard it. God I wish I saw the whole thing. All I could see is the look of disgust and surprise mixed across Sean's dads face as he saw my dad being an absolute monster to this poor child, one of my best friends.

A fight ensued. My dad was angry beyond I've ever seen , screaming "you can't be in my house get the heck out of hear we were playing games !!!"

Sean's dad responded "I know what I saw you dirty son of a " then It was kind of a blur. Okay well not a blur I just don't remember.

As I walked up the rest of the stairs Sean's dad walked down with my best friend in his arm as he asked me "you too?" But kind of asked it with his eyes.

I went with them and we all hung out at Sean's house for awhile until I realized my dad didn't know I ever came home. I think Sean's dad expected me to Spend the night, but I left after supper. Sean's dad was talking to him and I could tell it was gonna get personal so I'm glad I made the choice in that moment.

I went home to an already sleeping father who then woke me up hours later to tell me to pack up a trash bag Time to leave for Arizona.

TLDR: I hosted my own version of to catch a predator.

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The original was posted on /r/maliciouscompliance by /u/tahota on 2024-07-08 20:41:42+00:00.


This was quite a few years ago. I worked downtown where there wasn't any long-term parking within two blocks of my building. There were two-hour meters I would use for short stops at the office maybe three or four times a week. Inevitably once a month or so, I would get a ticket because something came up at the office and I couldn't get back to my car in-time. The tickets are only $15, but you only have a week to pay and then they would be $45. At the time, there was no option for online or web payment, so a check had to be mailed in. Most of the time I would get it paid in time, but I hated it when the fee would triple. I basically just considered this the cost of doing business downtown. I was also very frustrated that there was such short timeframe for payment and response on my part, but most interactions from the city took months for the city to respond/resolve (my job involved working with the city regularly). I had previously asked if I could just set up an account and keep a running balance, but they said no.

After about 5 years of this, I decided to set up an auto bill pay with my two vehicle license plates in the memo line and it would send every two weeks to ensure that if I accidentally got two in a month, I was covered. Never again would I have to pay the $45. I guess this caused quite the headache for the parking department. After about four months of automatic bill payments, and them sending me back the checks that did not have any ticket to apply, I got a phone call requesting that I stop as it required a lot of research on their part and a commissioner had to sign for each check they had to send back. I asked again if I could have an ongoing 'account' to avoid the accidental $45 fee, and they said I could not. So I continued sending them automatic payments for about three years after that until I changed jobs.

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The original was posted on /r/maliciouscompliance by /u/durhamruby on 2024-07-08 19:14:50+00:00.


I was reminded of this story by another post today.

There was a house in my town that was vacant and in really bad shape. The planning department considered it a landmark and therefore they wouldn't allow demolition but only interior renovation

So the owner began renovation by removing all interior walls and all upper story windows. Then they mysteriously had some cash flow problems and work stopped.

Eventually we had a bad storm and the entire structure came down. No permits are needed to clean up storm damage. Problem solved. Vacant land is now usable.

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The original was posted on /r/maliciouscompliance by /u/mdlapla on 2024-07-08 14:10:23+00:00.


Picture this, high school, Computer Education class.

Computer Education class consisted, for 3 years, 13 to 15yo, in Sinclair Spectrum computers running LOGO software for programming.

Then school finally upgrades hardware, we get 486 PCs with DOS, Windows 3.1 and color monitors. A whole new world, for kids 16 and 17yo.

Professor is early thirties, very serious about his craft, cool guy once you get to know him.

Aide, former student that thinks he's the bee's knees and everyone should adore him, he's just somebody that likes to microbully people, but harmless because he has no real power, all power comes from Professor.

Class is being thought on a looooong and narrow rectangular room, only windows are to a large patio, no windows to the hall, around 12 to 14 computers, each with it's own desk, 2 kids per computer. The first desk, on one end of the room, near the door, being teacher's computer.

Kids being kids, we bootleg copies of videogames to play on the farthest side computers, since computers are really expensive and you're really lucky if you have one that good at home. Mostly football (soccer) games.

We sometimes get caught, sometimes get sent out of class for the day and given a speech, but that's it since my class is comprised of above-average students.

So, the day-before-last, Professor says "guys, since pretty much all of you have passed, tomorrow, last day of class, we're having a Striker (soccer game, 6-minute games, very fast paced, popular back in the day) tournament. Aide and Myself will compete and all of you will as well. Bring chips, bring something to drink (non-alcoholic, of course) and may the best player win".

The tournament starts, semifinals end up being me against Aide and one friend against Professor.

Before the games, both Aide and Professor approach us very seriously and tell us "may the best player win, but, if you beat us, we might fail you".

Me and my friend laugh. They don't. I'm not about calling his bluff and risk problems.

I choose Trinidad and Tobago (very bad team), Aide chooses Brazil (best team on the game). My friend goes with some mid team I don't remember, Professor chooses Argentina (very good team).

All the other students, already out of the tournament, gather around the remaining two computers to watch the games.

Half time, Aide is beating me 3-0. Professor is beating my friend 4-0.

Aide says with a satisfaction smirk on his face: "come on guys, we're bluffing, do your best to beat us, this is not entertaining anymore".

But he does not know one thing. 4 of us spend around 2-3 hours, 3-4 times a week playing the game, we know every single trick, everything there is to know about the game. They're beating us because we're afraid they might pull rank.

I say to Aide "But you won't fail us, right?" "No, no, do your absolute best".

I look at my friend, he smirks maliciously, I smile, we say "OK" and proceed to comply. BIG TIME.

The games ended 3-11 and 4-12. Aide almost breaks the keyboard. The rest of the students are going nuts. Professor takes it like a champ. My friend beats me in the finals, nobody cares anymore.

To this day I still don't know how nobody came to the room to say something about the noise.

It was a perfect way to end high school.

TLDR: CompScience professor organizes a videogame tournament, tries to pull rank to beat students, gets trashed in return.

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The original was posted on /r/maliciouscompliance by /u/low_myope on 2024-07-08 11:17:46+00:00.


This is not my story, but one from another family member (Steve). I live in the UK and he lives in Canada.

Around 10 years ago, I flew over to see my Canadian family and whilst I was there, was surprised to see that Steve was living in an RV with his wife. When I’d previously visited, he had been living in a 3 story house (basement, ground and first floor). On this occasion, his house appeared to be on stilts. The entire thing had been raised up by around 2.5m, whilst a ground underneath had been excavated leaving nothing more than a big hole in the ground.

I couldn’t not ask why his house was hovering precariously above ground on nothing more than a dozen metal supports.

It emerges that he had sought for planning permission to add an extra floor to his house. Despite literally living miles away from the nearest neighbour, this permission was rejected. He was however informed that should he wish to expand his house, he could install a basement and didn’t require planning permission.

Being the extremely handy and resourceful fella that he is, he had the bright idea to jack the property up and install a new basement below the existing basement. In essence, the old basement now became the ground floor.

I visited 5 years later and the work was completed. I asked him if he’d ever had any issues from the planning department. He told me that they sent someone out, but given that there was nothing in the rules preventing a house being raised by a floor through being jacked up and built under, no action was taken.

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The original was posted on /r/maliciouscompliance by /u/Embarrassed_Eye_2832 on 2024-07-06 23:16:58+00:00.


I work in Public Services. It was a new role, and I am the first (and only) one of "me". Essentially, this means that my job scope can be pretty broad and I have a lot of fingers in a lot of different pies. I have also gained the reputation of a no-nonsense problem-solver (cannot for the life of me think why...!) so when people have issues, they tend to come to me.

I was busily hashing out a few tasks last week when I get something else slapped onto my plate. A manager of a service we commission with, appropriately named Karen, has apparently been working her way through people because she isn't getting the resolution she wants. So one of the managers in Finance wants me to "look into this" for Karen.

Now, a thing to note here is that every April we increase rates along with inflation, but she didn't get it. Thing is, it's out of our hands - the services we commission from her are funded between us and another separate Public Service (PS2). We pay half, PS2 pay half. But we haven't paid the increase because PS2 haven't agreed anything yet. What can I say, it's the Public Sector.

Our Teams conversation goes something like:

Me: Hey Finance Manager, I can't actually do anything about this because...

Finance Manager: (cutting me off) This is your job, it's your department that deals with these contracts, so deal with it. I don't care how, just get her off my back.

Now, that's mostly paraphrased...except for that last sentence which he said verbatim "I don't care how, just get her off my back". I write in chat "to confirm, I am to deal with this, and you do not care how?". Finance Manager says "Yes, for Christs sake". I crack my knuckles and get to work, sending her the following email and CCing in Finance Manager and my own manager.

"Dear Karen,

I apologise for the delay in the inflationary increase for [service], however as this is jointly-funded between ourselves and PS2 we are beholden to their financial timeliness. As PS2 have not yet agreed to the 4.1% increase, we are unable to process it. Regardless of how many individuals you contact, this will remain the case until PS2 see fit to approve. In instances such as these, our recourse should be to head down to the offices of PS2 and begin smacking naughty bottoms, but I fear HR would frown upon such action in these enlightened times. Might I suggest contacting PS2 yourself in order to expedite the process? I'm sure Finance Manager (finance.manager@myplaceofwork) would be happy to direct you to the appropriate contact and answer any further questions."

Warmest regards,

MyName."

I then immediately got a Teams call from my manager where for 30 seconds all I could hear was laughing, and he asked me what was going on - I sent him the screenshots of the chat messages between myself and Finance Manager and relayed the Teams call. My manager told me that it was not, in fact, my job (how odd...!) and later that day Finance Manager apologised, but also warned me that "in the future you should probably hold back on the bollock-withering sarcasm, people might not find it amusing".

I think I'm hysterical, personally.

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The original was posted on /r/maliciouscompliance by /u/ApprehensiveToe8187 on 2024-07-06 13:09:50+00:00.


I'm transgender (ftm) and my gf is as well (mtf)

neither of us are straight, but technically in a "straight relationship", which is what my family wanted. and regardless of whether you're supportive of trans people, its still straight. if you view me as a woman, and my gf as a man, then its still straight. if you respect us and view us as who we truly are, then i am a man and she is a woman, and its still straight.

I'm sure my family wasn't picturing me going through with my transition regardless of their opinion, or being in a relationship with another trans person. but i technically gave them what they wanted. i don't understand why they're still mad🤔

this wasn't inteneded to be malicious compliance, just worked out that way. i find it amusing.

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The original was posted on /r/maliciouscompliance by /u/TouristNo865 on 2024-07-06 12:15:38+00:00.


Its going to sound like it's fairly reasonable to start. But trust me it gets silly real quick!

Had just started work at one of the big railway companies as a safety officer/customer service rep. Now as you can imagine that is basically herding sheep and not very effectively. People have places to go but I'd rather they didn't end up dead.

During probation one of the bosses got moved to my station, now this guy could not have fit the police description of up-his-bosses-arse more if he'd tried. Looked like he spent the last 40 years dreaming of having a badge on with significance and by God he was gonna use it.

On the platform of every station there is a yellow line on the floor, few feet from the edge, to signify where not to walk lest the turbulence turns you into a trains doormat. Simple stuff, and when a train is pulling up you're to keep everyone behind it. No issues so far, that's literally my job.

Now for weeks he'd been a stickler for his way but he would mask it as "this came from head office" but on this particular day, whatever bee was in his bonnet came out in full force and he was masking nothing.

Once a train was stopped so long as you don't have a full gaggle at the door we usually have no issues with one or two people (you know, the London crowd who won't wait) being next to the door ready, it's efficient if nothing else.

The train had stopped, three people were waiting for the doors to open, they did, the train left. This guy starts shouting from literally the other platform, in front of other travellers, roasting the crap of me. Safety yes, but this was obscene. So he decided to enact a rule of his own

"If you want to pass this probation i want to see everyone behind that yellow line for a full 30 seconds before you signal to let the doors open. If a single person moves you talk to them about safety and wait again"

"So let me get this straight, that 30 seconds resets for every time someone else doesn't listen and crosses the line"

"Did I stutter?"

Did you fucking what? Oh you're on sweet child!

Across that day, I was honestly looking at my watch more than I was anything else. Remember, it's for your safety after all! Plot twist? Dual line station, one into the city, one on the way to London. No way past it. If a train is delayed, nothing else moves.

Cue about two hours later and sure enough the dweeb ass manager comes charging down the platform

"what the hell are all these delays for?! I've got head office tearing us a new one!"

"Just making sure we adhere to the thirty seconds boss! I've never had so much feedback about safety!"

"Well the feedback I'm getting is we now have a near ten train bottleneck at this station"

"Firstly, it's you have a bottleneck not us, second I'm merely doing exactly as you asked"

His face dropped, clearly understanding what had happened

"Right then well you can talk to the area manager and explain this for yourself because he's going to be here in about fifteen minutes"

"He's coming here? HAH! DEAL!"

Did he go as white as a ghost? Yes. Did he try stopping me seeing the area manager? Yes Was he successful? Hell no!

What ensued was maybe a twenty minute conversation between me and the area manager, me finding out that this manager had been moved more than a few times for "various issues", the meeting between them two lasted probably 90 seconds if that and then a very sheepish looking manager slowly slinked up to me and in the lowest voice ever said "you're doing a good job, I trust you to use your judgement with the onboarding process" and then immediately scuttled away.

He's moved on since, but apparently it was a personal request this time...can't think why.

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