this post was submitted on 09 Oct 2025
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ISPs complained about Biden-era rule, said listing every fee was too hard.

Federal Communications Commission Chairman Brendan Carr says Internet service providers shouldn't have to list every fee they charge. Responding to a request from cable and telecom lobby groups, he is proposing to eliminate a rule that requires ISPs to itemize various fees in broadband price labels that must be made available to consumers.

The rule took effect in April 2024 after the FCC rejected ISPs' complaints that listing every fee they created would be too difficult. The rule applies specifically to recurring monthly fees "that providers impose at their discretion, i.e., charges not mandated by a government."

ISPs could comply with the rule either by listing the fees or by dropping the fees altogether and, if they choose, raising their overall prices by a corresponding amount. But the latter option wouldn't fit with the strategy of enticing customers with a low advertised price and hitting them with the real price on their monthly bills. The broadband price label rules were created to stop ISPs from advertising misleadingly low prices.

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[–] aeternum@lemmy.blahaj.zone 92 points 5 days ago (2 children)

I have a pretty crazy idea, so hear me out. How about..... we don't charge so many fees? Especially for a country where the choice of ISP is often at the behest of the ISPs. Crazy, I know.

[–] snooggums@piefed.world 52 points 5 days ago (1 children)

Every price includes various fees, costs, and other expenses. Most businesses list a single price for a thing so you know what you are going to pay.

The problem isn't the 'fees', it is separating them to pretend the cost is lower than it actually is.

[–] SippyCup@lemmy.ml 33 points 5 days ago (3 children)

ISPs are doing the opposite.

They advertise a price and stack an assload of fees on top. A few of those fees are out of their control, but the majority are fees they themselves are charging.

69.99 a month for 100 Mbps suddenly becomes 170 dollars after taxes and fees.

If you happen to live in an area where Google fiber threatens to compete, suddenly a plan appears where those fees magically disappear, and you get a decent rate for gigabit Internet.

[–] kautau@lemmy.world 12 points 5 days ago (2 children)

Or if you threaten to cancel and get redirected to "customer retention." Amazing how "sorry there's nothing we can do" becomes "looks like we can make a few changes to your plan since you are a valued customer." But that's why they lobby so hard to be a monopoly. Can't cancel their service if they're the only service provider in hundreds of miles.

[–] CmdrShepard49@sh.itjust.works 3 points 5 days ago

This is becoming less and less true. Ive tried this a few times in the last few years and they told me to just go ahead and cancel. One was Comcast who told me they wouldn't give me an intro rate and the only way to get it was to cancel and have someone else sign up for a new plan.

[–] aeternum@lemmy.blahaj.zone 1 points 5 days ago

that's exactly what i meant by "at the behest of the ISPs". You can't go anywhere else in the USA, unless you move, and you might just well end up on the same ISP again. I live in Australia, and while the NBN has its issues, it's better than the american system, because you can go to any isp you want. Someone offering a cheaper service? BAM. Change ISP in a few short clicks.

[–] chaosCruiser 8 points 5 days ago (1 children)

Can’t they just lump all the fees together?

Main product itself: 10

Unspecified fees (don’t ask): 160

[–] SippyCup@lemmy.ml 6 points 5 days ago

They're usually lumped together in a section on the bill but broken out by fee.

Having taken the calls from people wanting information on the fees, I'm sure the only reason they do tell you what they all are is to cut back on the swarm of angry callers wanting to know why their bill is so high.

[–] prole@lemmy.blahaj.zone 1 points 5 days ago

How is that the opposite, and not exactly what they described?

[–] relativestranger@feddit.nl 13 points 5 days ago

here, the cable company currently is actually billing the advertised price if you're an internet-only customer. no taxes, fees, or other bullshit other than their ridiculously-high equipment fee if you want to use their wifi router. their rates also go up once or twice a year just because they value your continued business and don't want you to feel left out.

the telephone company, on the other hand, if you have dsl--look out. at least 25-40% in extra bullshit fees, nearly all of it is kept by them (i.e. not simply a pass-through to the government).

[–] Viking_Hippie@lemmy.dbzer0.com 78 points 5 days ago (2 children)

the latter option wouldn't fit with the strategy of enticing customers with a low advertised price and hitting them with the real price on their monthly bills

AKA deliberate false advertising amounting to outright fraud.

[–] prole@lemmy.blahaj.zone 18 points 5 days ago

Jesus Christ... Like yeah, no shit, that's the entire point of the rule

[–] arin@lemmy.world 2 points 5 days ago (1 children)

Voting for an infamous fraudster convicted felon, get defrauded. 🙄

[–] Viking_Hippie@lemmy.dbzer0.com -1 points 5 days ago

Nobody voted for being defrauded through hidden fees by ISPs.

Not even Republicans (or rather the vast majority of them that DON'T stand to profit from it) are deluded enough to want that or even think that they do.

[–] TrickDacy@lemmy.world 73 points 5 days ago* (last edited 5 days ago) (1 children)

~~The trump administration is~~ Republicans are literally against anything decent and for anything evil. When you think of it that way, of course they are all friendly to pedophiles and rapists.

[–] randomaside@lemmy.dbzer0.com 6 points 5 days ago

Republicans:

Give power? No responsibility! ONLY POWER!

[–] tuff_pupil@lemmy.world 27 points 5 days ago (2 children)

Lolololol so cry to FCC because of all the fees you have to list because you want to false advertise and then charge way more than you’re advertising in fees. That’s the American way huh? Couldn’t just, IDK, not pass a ridiculous amount of fees to the consumers for a required in our society service?

[–] kautau@lemmy.world 5 points 5 days ago

This doesn’t really have to do with the number of fees at all. It’s “corrupt government that accepts corporate handouts further removes regulation on ISPs so they can implement shadier pricing strategies to further ill-gotten profits.”

There’s like two or three fees that are legitimate. Others are just a way to get people to pay more without realizing and have more trouble recouping their losses

[–] prole@lemmy.blahaj.zone 3 points 5 days ago

Welcome to capitalism

[–] foggy@lemmy.world 16 points 5 days ago

Drug dealer: Okay okay, how about I dont list all my sources of income on my taxes?

There's just too many to keep track of!

[–] relativestranger@feddit.nl 13 points 5 days ago

see? the orange idiot got internet prices down!

now only 99c a month *

[–] Gates9@sh.itjust.works 7 points 5 days ago

It’s the information war. They need to degrade the amount of information Americans have access to in order to quel the inevitable rebellion when the bottom drops out of the economy. First they’ll finish dismantling public schools, then they’ll take away your internet access or make it so expensive only the rich can afford it, or can avoid going to jail for thought crime for using it.

[–] marighost@piefed.social 7 points 5 days ago

I'm so fucking thankful I don't work for a large ISP call center anymore. Customers will scream about their prices going up but somehow blame the last administration in the same breath.

[–] greygore@lemmy.world 2 points 5 days ago

Do we want the informed consumers making rational decisions kind of capitalism, or the kind where corporations exploit people who are helpless to whatever a lie they want to tell about the true cost of our decisions? Guess we have the answer.

This is so fucking stupid I can’t help but laugh