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ISPs created so many fees that FCC will kill requirement to list them all (arstechnica.com)

submitted 5 days ago by MicroWave@lemmy.world to c/news@lemmy.world

25 comments fedilink hide all child comments

ISPs complained about Biden-era rule, said listing every fee was too hard.

Federal Communications Commission Chairman Brendan Carr says Internet service providers shouldn't have to list every fee they charge. Responding to a request from cable and telecom lobby groups, he is proposing to eliminate a rule that requires ISPs to itemize various fees in broadband price labels that must be made available to consumers.

The rule took effect in April 2024 after the FCC rejected ISPs' complaints that listing every fee they created would be too difficult. The rule applies specifically to recurring monthly fees "that providers impose at their discretion, i.e., charges not mandated by a government."

ISPs could comply with the rule either by listing the fees or by dropping the fees altogether and, if they choose, raising their overall prices by a corresponding amount. But the latter option wouldn't fit with the strategy of enticing customers with a low advertised price and hitting them with the real price on their monthly bills. The broadband price label rules were created to stop ISPs from advertising misleadingly low prices.

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[–] chaosCruiser 8 points 5 days ago (1 children)

Can’t they just lump all the fees together?

Main product itself: 10

Unspecified fees (don’t ask): 160

[–] SippyCup@lemmy.ml 6 points 5 days ago

They're usually lumped together in a section on the bill but broken out by fee.

Having taken the calls from people wanting information on the fees, I'm sure the only reason they do tell you what they all are is to cut back on the swarm of angry callers wanting to know why their bill is so high.