Choosing the source then the destination is the correct order. The money moves from X to Y, of course you should choose X first and then Y. Destination then source feels inherently wrong to me too
this post was submitted on 08 Sep 2025
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Both orders make sense, although switching the order is stupid.
Let me guess, the labels aren't extremely obvious either are they?
I guess I’m just stuck in a physical mindset where you have to get the thing first before you can take it to where it goes.
The problem isn't really the labeling because when they show my list of accounts I’m just focused on finding the one I want to move from. Im not even looking at the surrounding text.
Did they just make the page look basically the same, but reverse the order? If so, then that's on them because of shitty UI planning. Making such a drastic change should come with an equally drastic visual layout change to disrupt the automatic mental flow that goes with muscle memory.
No, in their defense it was part of a whole site redesign. This is part of why I think it’s more than just muscle memory for me though.
I feel you could choose another metaphor though, and it would make sense.
Like, when you go to a shop to buy something or buy something online, you have already chosen the destination. Then you decide how you pay, choosing the source.
To me both make sense equally.
They should display all your accounts as a word cloud and have you draw a line (directional arrow) from the source to the destination. Yes, using your finger (on a touchscreen) or the mouse.
#shittyuiideas
Make it where you have an icon of every dollar and then drag and drop the dollars you want. Ctrl + click and drag to select also work but each icon box will be scrollable
My bank did the same and I totally moved money the wrong way and fucked up and over drafted.
Luckily I don't get overdraft fees with my bank. But who the fuck designed putting destination first after years of it being second?
Maybe to get a bunch of people to overdraft and then ahve to pay overdraft fees?
How much a nerd are you? Not in the insulting way though. Could use something like Greasemonkey to rearrange the elements after page load.
For many reasons, I am not recommending that you do so but it is a possibility.
Could be in an app and then that wouldn't work.
This statement summarizes many of the problems with my modern life.
True, but you know what could be even worse? The app might just be a wrapper to display a web page that you otherwise cannot access.
Yeah, so ... This statement summarizes many of the problems with my modern life.
edit: Also, I like your username. It makes me think of both Discworld and Adventure Time, two things that serve to partially counter the depressing nature of this conversation.
Ook?
Yes, I am pondering trying to take over the world!
... I'm too tired to actually be funny/relevant, but I appreciate your engagement.
Ook.
(No worries, be funny at your own pace)
be funny at your own pace
Taking this as a kind comment, this is probably the ... Third nicest thing anyone has ever said to me. Maybe fourth. Thanks.
There’s an app for that,
Source then Destination is the usual convention in my mind. I probably wouldn't make a mistake either way because I'm the type to punch shit into my calculator 3 times to make sure.
Honestly, picking the destination first makes more sense.
But the primary law of UX is you don't change shit up on people. I'd have taken a stand if I was on that team
Curious why you think destination first makes more sense.
I just can’t get over the idea that when you move a thing to a different place, you go to where the thing is first so you can take it to the new place.
Sure... If I want $300 in an account, that's my goal. I don't want to decrease another account by that amount
So my goal is to move X money into Y account, or maybe all but X money into Y account
The second half is where it comes from. It's not the goal, it's the means
But again as I said, flipping this is a worse solution than either direction
You must be an electrical engineer or something, since you're apparently so used to thinking about flows backwards.
We have very different brains in regards to this subject.
When I pay for something (moving money) the first thing to do is choose the source. Cash, credit card, venmo, etc. Only once I've decided that can I pick where to move it... The cashiers hand, credit card machine, scan a venmo barcode, etc.
I wonder if at least some of it come from western writing: from left => destination right
It affects a lot of descriptions that we use in the west
It's funny, in all your examples, the need to pay comes first, then your selection of the source.
Like the cashier extends his hand, so the destination is clear, then you think about the source. The credit card machine is clear, then you choose which of your cards to use. The venmo scanner is there, then you choose how to fulfill that.
It's not a perfect example. The need to pay sort of starts as soon as you put something in your shopping basket. I'm not transferring money to the cashier unless it's cash -- otherwise it goes somewhere else and eventually the store gets it.
It's just a thought experiment about something reasonably similar, and the similarities for me start after everything is rung up and it's time to move money.
I think you're adding more layers to this than what is actually required.
To move money from a to b. Not why it needs to be moved.
To pay a cashier you need to get your money/payment first. That's the source. Handing it to the cashier is the destination.
Everything else you've mentioned is a why and has no bearing on the movement of payment.
That's my..O2 anyway
Alternatively, you go to a store and decide you want to buy something. Now that you know what you want to buy are you doing to use cash, card, or barter?
A reasonable point.
Counterpoint: When I want to buy something, I first go to where the thing is; not where I wish it was.
I think that my flow is far more natural... But suffice to say I wouldn't switch it on you either way
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Seems a convoluted way of looking at it to me, but i guess it's just another case of different strokes for different folks.
I mean, I do this professionally, I took courses that break down what makes something feel intuitive
I don't doubt that, but courses are selected/designed by their teachers - who likely select what fits their pre-existing biases. Virtually nothing humans do comes out without biases affecting things, which is what makes the "reproducibility" of studies such an important part of science - and even those reproductions need to be done numerous times by varying parties for the results to truly start to become trustworthy.
In short: there's no pleasing everybody, but if you're going to try then you must allow for differences in views and modus operandi.
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When you pay a bill, do you select who you're paying then the amount from whichever account, or do you select the amount from an account and then select the company you're paying?
If you think of it in physical terms , when you move something you have to grab it from its source then go to the destination.
Like even moving money to pay for something, you take out of your wallet and hand to the cashier.
Even computer filesystem management is: copy source destination, move source destination
Can also think like this, "I have an invoice that I need to pay. So I need to pay to there, let me figure out where to get the money from", i.e. impetus/problem-based thinking instead of process-based thinking.
The process is move X to Y, but the need to get something to Y actually came first, like Y is an invoice, or an account that is overdrawn, or whatever. Y created the "problem" initially, and then moving from X is the "solution".
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