Comcast, Banfield pet hospital, yumly (taco bell subsidiary), chase banking, GoDaddy, anyone providing healthcare and nordvpn all need to pay restitutions or be dismantled. Internal errors become my problem as a customer and they refuse to acknowledge/fix it..
AskUSA
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Community for asking and answering any question related to the life, the people or anything related to the USA. Non-US people are welcome to provide their perspective! Please keep in mind:
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McDonald's
Years ago, I wanna say around 2012/2013 or so, they had a special #1 menu item, a really tasty bacon burger. They had only planned to have that item for about 6 months, but it became so popular they kept it for a couple years or so.
Now I remember exactly, it was July 3, 2013. I had just got off work and went through their drive thru to order their bacon burger. Now I'm not the type to use the menu numbers, I just say what I literally want.
Anyways, the dude told me they don't serve that at McDonald's. I'm like WTF?! That's your #1 menu item you dumb MFer!
To make it even worse, the day before they served me a double cheeseburger instead. I think it was the same dude taking the orders then too. I didn't make a fuss then, but I did keep the receipt.
After that second incident, it was late and I had a store to go to before they closed, so I hurried up and got that out of the way, then went back to McDonald's to talk with the manager.
Being July 3rd, they were slam packed busy, but I patiently waited. Once I finally got to speak to the manager, I guess she went in the back to check the order recordings, and she came back to apologize for dude's incompetence.
Then she made the burger for me herself, and also gave me two coupons for two more free burgers. I never heard that dude taking drive thru orders again...
Not the worst but most recently I went into micro center because I happen to be in a state where there was a micro center and they would not allow me to make my purchase without giving them my full name, email address, date of birth, and home mailing address.
I ended up not making a purchase rather than hand over all of my information.
Every other store in the entire country will allow you to buy something without giving them all of your data. They just want your money.
Micro center used to be one of the good guys. I don't know what happened and I'm very frustrated.
Shittylink/Optimum/Altice
They are all fucking incompetent
Dyson, by far...
Worked IT for 20+ years, dealt with all kinds of horrible service. Nothing compares to the sheer incompetence and stupidity as Dyson support.
Interesting. I had excellent luck with their customer support when the power head on my vac died. Sorry that your experience was not good.
Man, I sent videos, so many phone calls and emails and chats. Support people blatantly lying to me. It took months and finally someone in "executive resolutions" took control and fixed the issue.
Never had a worse experience in my life
AT&T. I used to live in a very rural area with very low service. But according to their maps, my service was great, and I should have absolutely no problems using my service at my house whatsoever.
Well AT&T, I hate to tell you, but I live at my house, and your maps don't. And AT&T is like, okay, you can buy this $400 Wi-Fi booster that you plug into your internet, and it will make your signal stronger.
So, I cancelled my AT&T service and went with somebody else.
It was such a bad experience that if I can avoid it, I will never use any service of theirs ever again. And I actively discourage others as well.
This all took place in 2013 or 2014, and over a decade later, I still refuse to use any service that they offer.
- Adobe
- comcast
- att
Spectrum.
Wanted to get a new router/modem for my parents since the old ones starting having issues. I drive 30min or so to get to the building to turn the old stuff in. The place is kinda busy with a few people doing different things. I finally talk to a rep and Spectrum's rules say that only people on the account can get new equipment. To do that I'm told to have my parents call the corporate customer service line, probably wait on hold forever, get me added to their account and only then can I get the new hardware.
I walk outside to start making phone calls to get their account info. My plan was to use that info to fake being them and save them the pain in the ass. The other customers finish up and leave and the person we talked to pokes their head out the door to wave us back inside.
They had a small window to help us while the boss was out and the weren't any other customers. They mentioned how stupid it was that a simple ID check is good enough for a cop to verify identity but not good enough for corporate. They fill the forms like it was my parents and off I go.
So yeah thanks Spectrum person! But fuck corporate's overbearing policies.