this post was submitted on 14 Jan 2025
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McDonald's
Years ago, I wanna say around 2012/2013 or so, they had a special #1 menu item, a really tasty bacon burger. They had only planned to have that item for about 6 months, but it became so popular they kept it for a couple years or so.
Now I remember exactly, it was July 3, 2013. I had just got off work and went through their drive thru to order their bacon burger. Now I'm not the type to use the menu numbers, I just say what I literally want.
Anyways, the dude told me they don't serve that at McDonald's. I'm like WTF?! That's your #1 menu item you dumb MFer!
To make it even worse, the day before they served me a double cheeseburger instead. I think it was the same dude taking the orders then too. I didn't make a fuss then, but I did keep the receipt.
After that second incident, it was late and I had a store to go to before they closed, so I hurried up and got that out of the way, then went back to McDonald's to talk with the manager.
Being July 3rd, they were slam packed busy, but I patiently waited. Once I finally got to speak to the manager, I guess she went in the back to check the order recordings, and she came back to apologize for dude's incompetence.
Then she made the burger for me herself, and also gave me two coupons for two more free burgers. I never heard that dude taking drive thru orders again...