Was a former employee. I remembered having a little difficulty making crunchwrap supremes due to the inner shell occasionally ripping the outer tortilla and the occasional fuckup when wrapping it and the fillings just fall out of it before placing it on the griddle. We collectively groaned when repeat customers in the drive thru order 2+ taco party packs.
this post was submitted on 10 Jul 2023
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Used to be a manager, and thankfully left right before they brought back the Mexican Pizza...
That thing was / is torture to make, and always breaks or is put in the bag sideways (because it literally does not fit in the largest bag if you try and just place it in straight down).
The Nacho Fries comes in a close second though, but mostly because frying it essentially halved our capacity to fry literally anything else throughout the day.
Haven't worked there myself, but had friends who did and they showed me how to order a lot of shit they don't actually have on the menu anymore because they do still have all the necessary ingredients. Like the enchirito. They even still have green onions for it, which afaik is the only thing that ever used them.