this post was submitted on 21 Oct 2025
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I'm also skeptical that any payment processing networks were impacted. I would be surprised, but less so if they couldn't manage their account online which might have similar effect. I'm not surprised at all of the grocery store or restaurants were significantly impacted. I know a lot of the apps were broken and I could imagine someone used to apping everything leaving their cards at home and unable to get lunch. Might have some aggressively "modern" establishments that are kiosk only and I could imagine them getting downed by aws outage.
I'm told that a lot of the companies did all the right things but still got taken down because some dependent Amazon services are tethered to that single DC and only Amazon has the power to change that.
I'll wait for the final root cause but...
We mitigated most of it by swapping to secondary DNS and completely taking any thing related to AWS DNS and services in useast1. If you didn't have secondary DNS and heavily reliant on AWS internal DNS this might be something they experienced.
I'm not familiar with AWS myself, but they seemed to be referencing something they vaguely characterized as 'security infrastructure', kind of as a handwaving for why they thought it made sense to be single point of failure because to enable distribution of it would somehow be insecure...
I frankly wasn't interested in delving deeper, because that excuse sounds pretty stupid, but I'd be trying to get details I don't personally need about something I probably shouldn't be arguing about. I've gotten burned too much by someone championing something stupid ostensibly in the name of 'security' to try to sign up for another one of those arguments.