It's crazy how much doctors seem to be lawyers arguing against the insurance companies on behalf of patients, instead of actually being able to treat and care for the patients. Can't imagine, that's why anyone in medicine chose that career and put in the work for it. And it costs society a lot of money as well, to actually educate and train people to become doctors. It's almost like the profit motive shouldn't guide medical care.

[–] DragonBallZinn@hexbear.net 19 points 3 days ago (2 children)

I can’t help but think, to what extent is work done to essentially tell people “no” when they try to access a good or service?

Beyond this, there’s an actual customer service term called ‘sludge’ which is all about trying to frustrate the customer into not bothering with their request. Whether it be hiding behind layers of automated bots or by explicitly telling customer service providers to just act stupid.

[–] WhatDoYouMeanPodcast@hexbear.net 6 points 3 days ago

Any type of DRM does this. Copyright, subscription services, approval processes, etc. all exist to slow the rate you can just do things. I wonder when the last time the TSA did something effectual (instead of panopticon related) was.

[–] LeeeroooyJeeenkiiins@hexbear.net 4 points 3 days ago

Imagine how much more money would go to doctors without having to pay people entire decent salaries just to deny people coverage

[–] goferking0@lemmy.sdf.org 16 points 3 days ago

Been through tons of specialists, Dr's, pharmacists and nursing assistants who are constantly having to fight just to give care to those they're taking care of. Hell one time I needed specific meds we spent longer looking through options to see if anything would be fully covered than diagnosis.

At this point insurance is simply here to drag out anything. They don't even care about if it makes sense when denying or rejecting.

[–] LeeeroooyJeeenkiiins@hexbear.net 11 points 3 days ago

Capitalism: the most efficient system ever

Btw unrelated but maybe a month ago I read about a guy in China whose head was nearly totally decapitated by an industrial robot who they managed to save and reattach his fucking spine

Not once did the article talk about who paid for it, huh