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It was just a small e-commerce store. Online sales and shipping. The boss wanted me to run emails i would send to vendors through gpt and any responses for customer complaints were put through GPT. We also had a chat function on our site for asking questions and what not and the boss wanted us to copy the customers' chat into gpt, get a response, rewrite if necessary, and then paste GPT's response into our chat. It was so ass backwards I just refused to do it. Not to mention it made the response times super high, so customers were just leaving rather than wait (which of course was always the employees fault).
That sounds as asinine as you seem to think it was. Damn dude. What a dumb way to do things. You're better off without that stupidity in your life