this post was submitted on 26 Apr 2024
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I was a manager of a team with rotating 12 hour 6 to 6 shifts.
It was a datacenter. We had to staff the building 24x7x365. Billions of dollars of equipment, not to mention the transactions flowing through. No mistakes allowed here.
We paid $15/hour in 2010. Entry level. But it was a foot into the industry for someone without experience. Tasks were light security, walk the floor, swap drives, be on hand for server emergencies.
We used the rotation to onboard. No one did nights solo (no one else in the building) until they knew the job. Two weeks days, two weeks nights, back and forth. Two days on, one day off. 6-day rotation meant no one person was always stuck with weekends. And overtime pay every week.
We managed the schedule with a staff of 4.
Prior, the night shifts were handled by sysadmins who would work a day shift, go to the break room and get a few hours of sleep between tasks, then shower and go back on day shift. That really sucked. I did it for more than a year.
We had plenty of applicants every time a position opened. Folks tended to like the rotation as no one would get stuck with repeat holidays or all overnight. It sucked in a fair way to everyone. And if someone missed a shift (sick, emergency, etc.) I would have to fill the shift. It happened at least once a month. It was a good team. I liked all of my people, and after I got canned, they all wrote recommendations for me on LinkedIn.