Routhinator

joined 2 years ago
[–] Routhinator@startrek.website 0 points 1 day ago* (last edited 12 hours ago)

Its supposed to be illegal for banks to be in "sales" but my wife was working for BMO and they were forcing her to prioritize outbound cold calls ans upselling products the customer didnt need and would clearly be bad for their financials as a Personal Banking Assistant. The conflict of interest was so great it stressed her right the fuck out and she had to take leave and start therapy. Her MS also spiked likely due to the stress levels. She was there to help people, and she made the bank earn loyal customers and they willing got more products from the bank because she helped them. She was the top performer at the bank if she just let her do the job she was there to do, but instead her boss started ragging on her daily about her cold calling numbers and forcing her to cancel necessary appointments and focus time to deal with customer requests and instead prioritize sales.

In the end her numbers dropped, her customer satisfaction dropped, and her MS got worse from the stress and she's now on long term leave, uncertain if she'll recover her focus and able to go back to work. Her neurologist has said she cannot go back for now.

Not sure how that bullshit helped the bank, but I can sure see how I didn't, and I may be wrong but I think there are laws against it.

Also worth noting that this change in tactics happened right at the same time BMO took all their "we're here to help" signage down. Brings so many memories of Google dropping the "don't be evil". Everything that came after in both cases was shit.

EDIT: Oh looks like CBC did an article on this now because it is so prolific. https://www.cbc.ca/news/business/banks-upselling-go-public-1.4023575

[–] Routhinator@startrek.website 1 points 2 days ago (4 children)

Now you've got me wondering about this for Canada. Would be a pita to move mortgage and investments, but there must be a better way than the big banks.

[–] Routhinator@startrek.website 68 points 2 days ago (25 children)

The problem for me is that most Canadian Banks give you the choice of SMS or their shitty adware filled bank app that relies on Google Play Services and wont implement TOTP so I can use a true MFA app. And Im done with being forced to accept user policies I don't agree with to do shit, and most of all done with Google Play Services on my device 😑

[–] Routhinator@startrek.website 20 points 1 week ago* (last edited 1 week ago) (5 children)

Dafuq is a Walmart+

Is that like a Walmart but with extra weirdos from your local community?

Because it's absolutely hearsay and for those of us who have had family go through the MAID program, absolutely fucking false.

This is so false. My mom is going through the process now. They make sure the patient is mentally stable when interviewing for this, interview them multiple times, interview family and get their input. If they dont have green lights from everyone involved they get denied, even if they are suffering. My mom had to apply 3 times.

The stat is overinflated. Boomer generation population size outweighs gen x, millenials and gen z combined.

Overinflated stat due to a population bubble. Boomer generation population size outweighs gen x, millenials and gen z combined.

[–] Routhinator@startrek.website 2 points 1 week ago (1 children)

Boomer generation population size outweighs gen x, millenials and gen z combined.

Lets keep context here. The largest generation in history is at the end of their lifespan in many cases. The stats are as inflated as that generational bubble.

[–] Routhinator@startrek.website 36 points 1 week ago

Shitposts getting literal over here.

Yeah I learned this first hand in Ontario. I refuse to ride on the road in that province and only ride on sidewalks. When I get questioned by police I cite my right to not follow law that puts me in danger. I found out after following the road laws and being struck by a truckhole with an attitude that OPP will not do shit if you get hit because as a cyclist you are uninsured. Unless you die, its a 'collision' with an uninsured vehicle taking the only damage in their eyes.

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