this post was submitted on 02 Nov 2025
1 points (100.0% liked)

Malicious Compliance

23 readers
1 users here now

People conforming to the letter, but not the spirit, of a request.

founded 2 years ago
MODERATORS
 
This is an automated archive made by the Lemmit Bot.

The original was posted on /r/maliciouscompliance by /u/kittyqueen_gataorli on 2025-11-01 17:32:50+00:00.


Idk if this belongs here, so delete if it isn't. My first language isn't English so i apologize in advance.

I work as a cashier in a supermarket. I mentally scream every single shift because people really stress me out these days but alas, i can pay my bills. My workplace has a ton of rules; some stupid, some not. For example we have a minimum of 5 dollars per card transaction (yes ma'am, even apple pay), but personally i gotta say i only follow that rule when a manager is around... Or if the client is a real jerk. You understand.

There's a rule that i do understand: we cashiers can't accept a huge amount of loose change or change rolls without a manager's approval. We can totally accept something like 4 dollars in just quarters, but not that same amount in just dimes and cents; we have a Coinstar machine literally steps away for that. Well, guess what happened some days ago...

This oldish lady, who couldn't even grant me a "good evening" , wanted to give me her whole total in quarters, dimes, nickels and cents. Her totall was about $12 with some cents, so i couldn't definitely accept it. I explained the rules, what i stated before, and even offered her help to manage the machine but she refused and said that "money is money, you're just being a lazy bitch because you probably don't even know how to count".

I stood there, mentally insulting her, but physically still smiling, staring at her. She sighed and fetched a 20 from her purse but stoped. This lady suddenly had a huge grin, put the bill in her purse again, gave me a 10 and $3 in nickels, dimes and quarters. "You explained the maximum was 4, right?".

Now i wanted to scream, but i remained calm. I simply sighed and admitted defeat until i had the brightest idea. I was supposed to give her .67¢ in return and i made sure to open the roll of cents i had. Slooowly, i counted and gave her whole change in JUST cents. She scoffed and asked me "what the fuck is all this?!"

My answer? With a huge customer service smile I just answered "Money is money, right?" She just dumped it all in her purse, grabbed her stuff and walked away fuming. Oh well ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

no comments (yet)
sorted by: hot top controversial new old
there doesn't seem to be anything here