People used to leave their cards in the machines all the time. When it was the mechanical "jaws" or whatever the bank could capture the card and keep it safe. Now that they are nearly all "swipe" style that might lock the card a little, they keep you safe by making you take it back after every transaction.
this post was submitted on 08 Sep 2025
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Mildly Infuriating
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I've seen machines that still hold the card so it can't be removed (even though it remains visible), and will only release the card before completing whatever transaction you've asked it to do. Like, you have to take the card before it'll tell you your balance or give you cash or whatever. This is 100% a "we're not taking responsibility for you leaving your card in the machine" thing.
Yeah, and I think those little traps can be defeated by thieves. Not sure of the details but it's not secure like when the thing would just swallow your card
That card lock isn't to keep someone else from stealing your card, it's to make you take it. As long as the machine will only do what you've asked after you take your card, the bank isn't responsible for your card at all.
I'm not familiar with their security but was just thinking about the little "click" that keeps your card in place while they read the "chip"
For regular debit/POS transactions, yeah, I think that's universal. For ATMs, though, I think it depends on the ATM software, right?
Is it only your bank's branded ATMs that do that?
My credit union doesn't operate ATMs and just reimburses the fees, so I use any random ATM when I need to do something other than a deposit. Some let me do multiple transactions, some don't. Some don't even let me transfer funds, but those are usually the dinky little machines you find in "convenience" locations.
Within my family we have accounts at 4 different banks. Mine is the only one of the four doing this.
That's kinda odd.
Maybe tell them you think it's been tampered with or something 🤷♂️