this post was submitted on 12 Jun 2025
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/brookssofia on 2025-06-12 14:25:14+00:00.


I used to work in logistics for a fashion brand. A few months ago, we had a large order of handbags going out to one of our retail store. I noticed the delivery label said Store #214, but the attached invoice was for Store #241. Big difference one's a smaller suburban location, the other was prepping for a product launch.

I flagged it to our ops manager. He cut me off with: "It's not your job to question the packing list. Just process the paperwork."

So I did exactly that. The shipment went to the wrong store.

We didn't find out until regional called in a panic, asking why the launch store didn't get their delivery. We lost time, had to pay for some-day freight to fix it and the flagship missed day one of the promo.

My manager never said a word about it. But a month later, I was asked to review all store shipment labels before they go out officially added to my role.

Guess it was my job after all.

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