this post was submitted on 01 Jun 2025
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/jrrdnx on 2025-06-01 00:56:27+00:00.


We've had 5G home internet from one of the top three cellular providers in the U.S. for the past year or so, but recently had fiber lines ran to our area. As soon as we got the new service connected I called to cancel our 5G.

I called five days before the end of that month's billing cycle and was told it just wouldn't renew, but nothing more would be due since the month was prepaid.

Received our final bill a few days ago for a whopping $0.17, less than the cost of the stamp it would take to mail a check. Instructions were to go online to pay, but when I entered the account number and payment amount it wouldn't allow me to continue as the minimum I can pay is $5. So I paid the $5.

Instead of letting me pay the $0.17 and be done with it, they can pay what it takes to send me back a check for $4.83.

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