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The original was posted on /r/maliciouscompliance by /u/Great_Palpatine on 2025-05-31 20:13:42+00:00.
When I was working in retail, the stuff we stock are generally meant for everyman use. That means that they are not very highly priced, and the quality is also average. Not poor, mind you, but definitely not "Fortnum and Mason" kind of quality. Product for the masses--affordability is key.
In comes this lady, who tells me about a problem she has. I recommended several solutions, which, like I said, are everyday brands which are affordable.
"Hmm," this lady wrinkles her nose, "why are you showing me all this cheap stuff? Show me the most expensive stuff you have. I only want the best stuff. Price really is no object."
"Sure!" I grin, knowing this is the time I put all my store knowledge to good use.
I lead her behind the store. "Here Madam are all our premium products. We have this Premium Product, which works amazing and has plenty of good reviews. And it is simple and easy to use, too! Unlike the Cheap Product and Mid Product that I showed you earlier, this one just needs to be used once or twice, and your problem will all clear up." (Note: Premium Product is 5x the price of the Mid Product.)
"And over here, we have Deluxe Product, which you'll just need to use once! And look how easy it is to use..." (Deluxe Product is even more expensive than Premium Product.)
Now our dear customer has gone very, very, quiet, and is starting to look a little uncomfortable.
"Wow," she mutters under-her-breath-but-also-in-a-voice-loud-enough-for-me-to-hear, "that's expensive."
"Shall we return to looking at the Cheap and Mid Products?" I ask with a smile.
"Yes please," she says, looking relieved.
She becomes much more receptive after that to my suggestions. Well, I guess price was an object after all.