this post was submitted on 25 Jan 2024
1 points (100.0% liked)

Malicious Compliance

140 readers
1 users here now

People conforming to the letter, but not the spirit, of a request.

founded 2 years ago
MODERATORS
 
This is an automated archive made by the Lemmit Bot.

The original was posted on /r/maliciouscompliance by /u/LongSufferingSquid on 2024-01-24 19:55:48.


Working in a call center I take a call:

Me: "Widgets International, this is Squid, how can I help you?"

Customer: Already upset, "Hi, I'm trying to get through to my sales rep, Roger. One of you people tried transferring me before but the call didn't go through so I'm calling you again."

Me: "I'm sorry about that. We've been having problems with our phones. Would you like me to have Roger give you a call?"

Customer: Waspishly, "Can't you just transfer me?"

Me: "I could, bu-"

Customer: Interrupting, "Transfer me, then."

Me: "Transferring." I transfer the caller.

What I was going to say before the customer interrupted me is, "but your call will just drop again." Oh well, she'll find out.

no comments (yet)
sorted by: hot top controversial new old
there doesn't seem to be anything here