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The original was posted on /r/maliciouscompliance by /u/DOAHJ on 2025-05-12 13:06:58+00:00.
I work in a training environment I plan training, book training, report etc I do more but that's what is what you need to know for this post. I have also previously trained staff myself and worked clinically essentially I moved from a clinical role to administrative because of severe health issues. Recently I received a request from a manager for a member of staff who between myself and four senior members of staff have been trying for 9 months to get them booked It's considered mandatory training and essential for patients safety. Staff member has either failed to attend, the trainer was sick or she was pulled for clinical reasons. I replied that the date that they requested was full but here I have booked another. (The rotas for that time period hadn't been done as I checked).
Manager of said person (AH manager) goes off on a huge email rant copying in lots of senior staff directors etc how dare I say when her staff should attend I knew nothing about running a department, or a clinical environment don't dare do this again etc etc.
AH manager own supervisor approached me (someone I have worked with for ten years) and asked what happened I explained she was was happy with my resolution and reasoning. I said it was no worries I wouldn't book her staff without the full documentation in future . Other senior staff who were also copied in have had a laugh and asked if I told her my previous knowledge and skills base. Nope I'm sure someone will eventually.
Cue the malicious compliance. AH manager has sent through a good number 20 plus of bookings recently ALL declined as full or weren't ever offered or wrong inadequate booking information. Normally I will look at the rota and book on something else suitable look up the missing info I don't have to but I get they are busy and it helps. AH manager has phoned 3 times to be met with as per email you requested that I only use the completed booking form and do not use my own discretion. I am following protocol please complete the application process again.
It's taking her 2-3 times to get the members booked. (Those in charge won't pay for a live booking system🙄 but hey not my fault) her compliance figures have dropped massively something they are judged on at annual appraisals.
All because she wanted to belittle administration staff.