this post was submitted on 16 Feb 2025
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/Whyysoseriousss on 2025-02-16 08:22:34+00:00.


I'll try keep this short, we have always had a bonus system at work, as long as you carried out your expected duties without issue, we got a bonus that was a fixed percentage of your sales over the month.

Cue new buisness manager:

Removes the existing bonus system as we're being paid extra just to do our job, fair enough I always said this needs to be reworked.

He puts in a KPI system, so each month he will look at each individual member of staff's lowest sold products over the previous month and set us a percentage target to get our bonus. Doesn't sound too bad right? Well here's the kicker... every product every member of staff has been given are low value products. So we are taking 3/8 less money per member of staff now as staff are 'downselling' to hit these KPI's.

I did warn them that not optimising the KPI system will result in people downselling to hit these KPI targets which is exactly what has happened.

Make the company money or ensure you get your bonus? Difficult decision that boss.

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