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Wayfair CEO Niraj Shah tells employees to 'work longer hours' in year-end email (www.usatoday.com)

submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Wayfair CEO Niraj Shah tells employees to 'work longer hours' in year-end email::Wayfair CEO Niraj Shah sent a year-end note to employees, suggesting they work longer hours and do better at mixing work with their personal lives.

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[–] EmergMemeHologram@startrek.website 110 points 9 months ago (3 children)

I'm going to be honest. I've met quite a few ex Wayfair employes. Working longer isn't going to solve their problems.

Wayfare throws so much fucking inventory into the trash, just ask anyone who's ordered from them. Seriously, everyone who has ordered from Wayfare has a "they fucked up and then sent me 3 couches for free" story.
The decision making at Wayfare is stupid. I've met quite a few ex wayfare or current workers looking to leave, some stuff sounds cool but it's never really helping the business get better.

Wayfare's reputation at this point is "shittier than IKEA, and you'll get the wrong thing"

[–] Veedem@lemmy.world 51 points 9 months ago* (last edited 9 months ago) (1 children)

Last two times I’ve ordered from them, I’ve wound up with extra stuff. I ordered a set of 8 patio cushions and received 12. Ordered a patio set and coffee table and received a whole extra coffee table.

Quality, as you said, isn’t great. IKEA can be a pain to get to (for me), but you know their stuff is designed well.

[–] minibyte@sh.itjust.works 42 points 9 months ago (2 children)

When my order is correct but there’s extra – I assume the person packing it knew exactly what they were doing, just didn’t get a raise or bonus this year.

[–] meco03211@lemmy.world 26 points 9 months ago (1 children)

I often wonder how much loss companies suffer due to disgruntled employees doing stuff like that.

[–] ArchAengelus@lemmy.dbzer0.com 19 points 9 months ago (1 children)

It’s a lot. General “disappearance” of goods from any source is referred to as “shrinkage” or just shrink. It’s fairly easy to look up once you know the name.

Off the top of my head, shrinkage typically ranges from 3-10% of inventory. Feel free to find sources and correct me.

[–] Synthuir@lemmy.ml 9 points 9 months ago (1 children)

Yes, but I’d be willing to bet that most shrinkage isn’t due to disgruntled employees; it also covers non-employee theft, accidental spoilage, non-malicious misplacement, etc. It also varies wildly by industry.

[–] eclectic_electron@sh.itjust.works 6 points 9 months ago

I think there's some ability to distinguish as anything intentionally discarded due to spillage or damage should be accounted for directly, as opposed to only showing up at inventory

Obviously it is impossible to separate out honest mistakes, intentional theft, and disgruntled employee semi-intentional shrink. If you ask the company, 500% of shrink is theft by organized crime rings and the general public should definitely be spending taxpayer dollars on police enforcement and jail time for pretty thieves. So I would assume most of it is actually accidental check out mistakes and employees "accidentally" checking things out wrong.

[–] TheBat@lemmy.world 13 points 9 months ago

"I'm not getting paid enough to count."

[–] bostonbananarama@lemmy.world 27 points 9 months ago (2 children)

My favorite Wayfair story is when I ordered an entertainment cabinet. The majority was brown, but the doors were white. One box comes in, packed tightly, it's obvious that nothing is missing from the box, but I have no white pieces. Missing the doors plus all the hardware to put it together.

Contact customer service explain the problem, that I think there's supposed to be a second box. OK, we'll send another. Same thing, one box, packed tightly, same pieces missing. Call again, explain again, they send out the same thing a third time. Finally I just cancelled my order and threw all three "Box A's" into the dumpster.

[–] speff@disc.0x-ia.moe 16 points 9 months ago

My soul died a bit thinking of that wasted MDF

[–] dubyakay@lemmy.ca 1 points 9 months ago

Could have painted it with IKEA furniture paint!

[–] BrianTheeBiscuiteer@lemmy.world 5 points 9 months ago

It's the Amazon of furniture, although I rarely have as many issues with the cheap Chinese crap from Amazon. Several times I've gotten furniture with missing pieces and then the item was out of stock or discontinued so I had like 90% of a bedframe but it was just enough that it wasn't safe to use so I had to spend an hour breaking it down to take to a dumpster and then spend another hour finding a replacement.

[–] davetansley@lemmy.world 84 points 9 months ago (3 children)

Clowns who think like this need to fuck all the way off... and, honestly, it's up to older folk like me to make that clear. Younger folks are going to be fooled or scared into thinking like this and be unable or unwilling to speak up. We who have less pressing concerns need to have their backs.

[–] Daxtron2@startrek.website 25 points 9 months ago

I'm only a couple years out of school and say fuck these guys. I don't come even close to overworking lol

[–] misterundercoat@lemmy.world 20 points 9 months ago

Busting your ass for your current job will never be better than expending the same amount of energy finding a better job.

Are you content with your current job and getting good pay, good benefits, normal promotions/raises etc. while performing a reasonable workload? Great, keep it up. If you have extra time and energy, focus on self-improvement, family, hobbies, etc.

Are you feeling underpaid, under-appreciated, or generally unhappy with your job? Are you in a position where you can maintain your health and sanity while working harder to improve things? Great, keep working just hard enough not to get fired, and pour all of your extra time and energy into finding a better job. Never give it to your current job.

Loyalty to the company is an outdated idea. Dont let some out-of-touch CEO sell you on that bullshit. The way to improve your situation is to job hop. There's no shame in it. Expect to do it several times before you really figure out where you want to be.

[–] brbposting@sh.itjust.works 10 points 9 months ago

It’s one thing to be the way he is (workaholic). I’ve worked with people who really love working really hard for really long hours.

Advocating for it gets you into different territory as evidenced by the X-Twitter complainers.

[–] gravitas_deficiency@sh.itjust.works 60 points 9 months ago (1 children)

As a software engineer myself, I am pretty confident that this is not going to have the effect that Shah thinks it will

[–] bajabound@lemmy.world 18 points 9 months ago (1 children)

Work harder work faster!

[–] gravitas_deficiency@sh.itjust.works 16 points 9 months ago (1 children)

Work deez nutz

[–] DigitalTraveler42@lemmy.world 6 points 9 months ago

Then work the shaft

[–] glowie@h4x0r.host 37 points 9 months ago (1 children)

Yea nah

[–] andrewrgross@slrpnk.net 6 points 9 months ago* (last edited 9 months ago)

Hold on: this might look bad, but consider the importance of the mission.

This is Wayfair we're talking about! People jump at the chance to change the world by going to work for Wayfair!

I know that if I worked there, I'd wake up every day knowing that people are counting on me. Counting on me to buy brik-a-brak that they may not remember ordering when it arrives. Counting on me to buy a kids desk that they find is actually smaller than they realized, and then throw out. Counting on me to buy a wedding gift that will get sold for $10 on Craigslist unopened.

That's the kind of purpose that everyone goes to Wayfair with, right? In a world of runaway climate change and empires in decline, who wouldn't work longer hours for THE Wayfair?? /S

[–] jjjalljs@ttrpg.network 35 points 9 months ago

I would consider working longer hours if I had a shit load of equity. Consider it. No promises. Otherwise, nah. There's only ever going to be one 12/22/2023 5:00pm, and I'd rather spend that hanging out with family than making money for someone else.

[–] breakfastmtn@lemmy.ca 30 points 9 months ago* (last edited 9 months ago)

Uh oh, Shah. This is a textbook 3 ghosts scenario.

[–] FrankTheHealer@lemmy.world 30 points 9 months ago* (last edited 9 months ago)

Employees: lol no (opens new tab, starts looking for a new job)

[–] veni_vedi_veni@lemmy.world 30 points 9 months ago (9 children)

this is why i save money and spend less, so i can amass wealth until I have "fuck you" money where I can just dip if they start this shit on me.

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[–] KingThrillgore@lemmy.ml 23 points 9 months ago

Reminder that Wayfair supplied beds to ICE and harassed and fired employees who protested.

[–] YurkshireLad@lemmy.ca 21 points 9 months ago

We ordered a bookcase and it was trashed, because the seller didn't package it properly. Never bought from them again. Another company that raced to the bottom.

[–] ThePrivacyPolicy@lemmy.ca 17 points 9 months ago

Part of my employers year end message was that they're giving us even more time off starting next year so we can disconnect more! Sure glad I got a good one compared to this tool. (we all get 5 weeks now)

[–] csm10495@sh.itjust.works 17 points 9 months ago (1 children)

This guy comes off like a jerk. Terrible sounding person.

[–] Eigerloft@lemmy.world 8 points 9 months ago (1 children)

You don't get to be CEO without being a fucking psychopath.

[–] Tire@lemmy.ml 4 points 9 months ago

Normal respectable humans stop acquiring money when they have enough. Only people with undiagnosed mental disorders strive to become billionaires.

[–] Lophostemon@aussie.zone 16 points 9 months ago

Sounds a wee bit out of touch with reality. Sure, HE can spend as many hours as he wishes because it basically becomes almost a hobby to ‘work’ at whatever insane amount he gets paid. There’s really no incentive at the lower levels of any company unless there’s true equity and a return on someone’s sweat and diligence.

[–] QuadratureSurfer@lemmy.world 15 points 9 months ago

I'm a little dissappointed that stories like this are upvoted so much in /c/Technology

I want tech news, not news about companies that happen to have a website and sell furniture...

[–] XenGi@lemmy.chaos.berlin 14 points 9 months ago

The more my employer asks me to do more then my contract says, the more I will stick exactly to what my contract says and eventually just leave.

[–] ____@infosec.pub 11 points 9 months ago

LOL fuck you.

If the company isn’t viable without squeezing unacceptable amounts of work out of individuals, it’s not viable full stop.

This is not a startup or small passion project. It’s a large ship, and a sinking one as well.

[–] alansuspect@aussie.zone 8 points 9 months ago (1 children)

Nirajisms

Ew.

[–] andrewrgross@slrpnk.net 1 points 9 months ago

Big Michael Scott vibes

[–] r00ty@kbin.life 7 points 9 months ago

How about freaking nooo.

[–] JamesStallion@sh.itjust.works 4 points 9 months ago (1 children)

Are there no prisons! Are there no workhouses!

[–] Kellamity@sh.itjust.works 4 points 9 months ago

If they'd rather die then they'd better do it, and decrease the surplus population!

[–] Supermariofan67@programming.dev 3 points 9 months ago

How is this relevant to the technology community?

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