this post was submitted on 07 Sep 2024
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/ZZZ-Top on 2024-09-06 16:37:27+00:00.


140$ seems steep but keep in mind this was a 22 year old Chevy SUV. No only did it need a oil change but its already suffering from bad piston slap which we documented. It got dropped off for overnight oil change and first thing in the morning the customer showed up for his truck. When he heard the price he got upset and said he wasn't paying that and to put the old oil back he doesn't care how after explaining it wasn't possible.

He gave off huge Cunty vibes, and judging from the condition of his truck he's always been a prick. When he left I had a talk with the other tech and he was confused about how we're putting the old oil back when it was so bad it looked like burnt oil. I told him we're gonna pump the top of waste oil enough to fill his truck. All the waste oil is mixed synthetic, axle, and standard oil is mixed was waste and generally not a good idea to reuse it but he insisted when he said he didn't care how.

We put his old filter back and put desert heat aged old oil back in it and as added measure one of the techs he pissed off put axle grease on the top of his catalytics(doesn't damage anything or smoke, it's smells fucking horrible when it's heated). We put his truck down and put it outside and gave the keys to the owner of the shop. When he came to get his truck the owner was outside waiting and told him not to come back again. The boss is still worried we might be on the hook for his engine if it blows and we showed him all the paperwork and the documented piston slapping. We figure his truck might last another year at best if he changed the oil by now .

Edit for those wondering about the break down in cost

12 Quarts of T6 70ish(you keep the extra)

Oil Stabilizer 10$

filter 12$

Oil plug 12$(only part he left with for free)

plus labor and disposal fees

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