this post was submitted on 26 Apr 2024
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/CryptographerMedical on 2024-04-25 15:19:02.


Many years ago I worked on checkouts at a major supermarket. I loved it, chat with customers, flirt with old ladies make them smile. I used to get poaitive custoMany years ago I worked on checkouts at a major supermarket. I loved it, chat with customers, flirt with old ladies make them smile. I used to get poaitive customer comment cards every 7-10 days which was highest rate in the whole store. Some customers used to queue at my checkout on purpose.

One manager and I never really got on. She was a really miserable bitter old woman.

She gave me a severe telling off as I was scanning stuff too slow. I asked if customers had complained. No complaintts. I explained that I scanned at the speed for customer. She threatened me with a verbal warning if I didn't get my scanning speed up. I wasn't slowest, but in bottom third for speed. Normally I'd have said go on but I wanted to go on management training.

So I decided malicious compliance and went as fast as I could for rest of shift and most of next shift. So fast my hands and wrists ached... Three complaints that I was going too fast. Told to go back to what I was doing before.

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