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The original was posted on /r/maliciouscompliance by /u/Due_Math_3995 on 2024-04-04 08:30:56.
I have a patient who is deals with occasional mental confusion. He usually has a personal aide so he's used to getting whatever he wants when he wants it. I pride myself on being able to get along with an even build relationships with the most difficult of patients, but he has proved difficult to me due to the combination of entitlement and his confusion. He had his son visiting him today, and was severely under the impression that his son was taking him home. Any attempt of explanation fell on deaf ears. His son left, but he didn't give up. He insisted I take him to the front door and let him leave despite there being freezing rain and no one to take him anywhere. Eventually after 3 times of him telling me to take him to the door and my futile attempts to redirect, or reassure, he told me if I wouldn't take him to the door, he would write me up for insubordination.
CUE MALICIOUS COMPLIANCE !
I figured why not. At least writing me up would keep him distracted from trying to leave, and it truly seemed like the only way to calm him down. There were at least 5 witnesses to what was happening, so I wasn't worried about facing any discipline. I grabbed the complaint form, a pen, and a clipboard for him, as I did this, the nurse caught on to what I was doing and started just laughing. I brought her the form, and even helped him fill it out, spelling my full name for him and showing my name tag as proof that I was giving my real name. Eventually, I have to move to stand behind him cause I can't hide my laughter. My director of nursing comes over and the nurse explained the situation. I bring the patient over to her and he hands the form in. I just have the biggest shit eating grin as everyone is going purple trying to contain their laughter. My DON was a total bro about it and played along with it while also taking him to play bingo, satisfied that I was being appropriately reprimanded. The DON let me keep the complaint form as long as I completely scratched out his information and I framed it next to my Employee of the Month certificate.