this post was submitted on 14 May 2025
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Memes

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submitted 1 week ago* (last edited 1 week ago) by debil@lemmy.world to c/memes@lemmy.ml
 

One of my top 5 pet peeves in IT: humanizing software.

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[–] doctortofu@reddthat.com 67 points 1 week ago* (last edited 1 week ago) (5 children)

The infantilization of error messages annoys me to no end. Sure Error: exception FF02345A0 in module flarghbhgy.py is not immediately helpful, but at least it allows me to search for a solution or a cause. Recently though, a frighteningly large portion of software developers decided for some reason that Oopsie poopsie, someone made a boo boo is a better error message, especially if it's accompanied by a cute whimsical image of a kitten or some shit...

[–] FooBarrington@lemmy.world 50 points 1 week ago (5 children)

OOPSIE WOOPSIE!! Uwu We made a fucky wucky!! A wittle fucko boingo! The code monkeys at our headquarters are working VEWY HAWD to fix this!

[–] errer@lemmy.world 11 points 1 week ago

Please pay $200/hour for exclusive access to our Indian support drones who can’t help!

[–] doctortofu@reddthat.com 10 points 1 week ago

Exactly. I'm almost fucking fifty, maybe that's why I find this patronizing tone so annoying, get off my lawn and all... ;)

[–] Eheran@lemmy.world 7 points 1 week ago
[–] sudo_halt@lemmygrad.ml 5 points 1 week ago

I will put this error verbatim in one of my projects

[–] stefan92@lemmy.ml 2 points 1 week ago

I'm stealing that one. 🤣

[–] AnUnusualRelic@lemmy.world 11 points 1 week ago

"This shouldn't happen"

[–] kautau@lemmy.world 10 points 1 week ago (1 children)

A lot of this came out of https://en.wikipedia.org/wiki/Don%27t_Make_Me_Think which a lot of dumb UX people took to the worst extreme to be like “dumb idiot user should only get one button ever”

[–] UltraGiGaGigantic@lemmy.ml 3 points 1 week ago

The power button?

[–] jcg@halubilo.social 4 points 1 week ago* (last edited 1 week ago)

I don't mind a whoops somebody fucked right up error message if you let me click a button for more details. Or at the very least, give me a reference number I can tell somebody about. Some "software companies" don't even properly log things on their end so nobody can solve shit.

[–] OmegaLemmy@discuss.online 3 points 1 week ago

sometimes they don't even store logs so you can't do shit even if you were focused on just fixing this shit