this post was submitted on 02 Nov 2024
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The Signal messenger and protocol.

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Even if I try to contact them for a bug report, the app just open up the email app and I know there’s some email advantage for organizations because of the automation etc. but I expected to contact them directly within signal app. Much more privately.

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[–] tiz@lemmy.ml 1 points 2 weeks ago

I might be unreasonable here. Yes, bug report cannot be done anonymously because they can’t get back to bug reporters when they actually look into the issue. But do they really have to see my email address? With all the debug logs provided my behavior can be easily guessed even though some parts are obscured. Signal already supports user id feature. They might as well just use that. By utilizing that, they can always get back to me when they need additional info with more privacy.

You are absolutely correct where you said depends on the severity.