these people actually exist

The way it's been explained to me is that so much of the negative interactions in life come from a tiny, tiny number of offenders who manage to be shitty to dozens and dozens of people. So anyone who has to interact with many different people will inevitably encounter that shitty interaction, while most of us normies would never actually behave in that way.

Of the literally thousands of times I've interacted with a server or cashier, I've never yelled at one. But talk to any server or cashier, and they'll all have stories of the customer who yelled at them. In other words, it can be simultaneously true that:

• Almost all servers and cashiers get yelled at by customers.
• Very, very, few customers actually yell at servers or cashiers.

In other words, our lived experiences are very different, depending on which side of that interaction we might possibly be on.

When I talk to women in male dominated fields, basically every single one of them has shitty stories about sexist mistreatment. It's basically inevitable, because they are a woman who interacts with literally hundreds or thousands in their field. And even if I interact with hundreds or thousands of women in that same field, just because I don't mistreat any of them doesn't mean that my experienced sample is representative.