this post was submitted on 15 Jan 2024
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491
'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)
submitted 10 months ago by ooli@lemmy.world to c/technology@lemmy.world
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[–] Nollij@sopuli.xyz 4 points 10 months ago* (last edited 10 months ago)

This is a very good point- consider all of the friction points that make self-checkout slow and cumbersome. How many of them apply to manned checkouts?

The weight thing is absolutely the most frustrating, and I would put money that it's not an effective theft deterrent.

I don't know if it's intentional, but the places around me seem to have largely solved the problem of cashiers being faster, by putting the slowest people on earth as cashiers...