Most people have a terrible understanding of most things because most subjects are basically infinitely complex and get worse the deeper you dig.
A representative Republic is the illusion of democracy at this point. You get to cast a vote for whomever you think will best ignore your ass while sucking off donors because the cost of elections is a product of capitalism and not a fault of democracy itself.
Any civilization that wants to function requires a government. The problem is usually who ends up in power.
Most people can't understand all the issues. Elections are largely popularity contests for single issue voters. The key to popularity is lots of advertising. Supply, demand, profit, ensure it keeps getting more expensive because most media outlets are privately owned and publicly traded.
Trump was put into office via billions in free news coverage legitimizing an obvious and known fraud making election coverage a horserace for ad revenue instead of informing people about facts.
It's never been easier to learn anything you've wanted to, but this is the first time people have actually started getting dumber to the point they dispute the shape of the planet under their fucking feet.
The better educated people are, the more questions they ask until they realize things don't actually work like they're told and then we get riots.
The US is a falling police state run by two private corporations that own the nation.
The dnc and rnc are privately held corporations that control who gets to run for office and both are well right of center entities.
Have you read about Smedly Butler and the business plot?
This is exactly how drug dealers operate; the first bump is free to get you hooked and dependent so they can raise prices and cut product because you don't have alternatives.
There was a new Black Mirror episode along these lines as well.
It also raises issues with what happens when all firms use AI models that source the same data and we end up with a longer walk to the same price fixing...