this post was submitted on 12 Mar 2024
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/audi_dudi on 2024-03-11 20:52:24.


Working as an auto tech in a woman owned repair shop, I was once asked to explain the problem with a female customer's car to them. I am pretty good at explaining things with out using jargon, and usually had no problems doing this. But not with this customer. I started to explain what was going on, but she decided that I was out to bamboozle her. She shoved her hand, palm out, to within an inch of my face and stated loudly "STOP!" I did so, and she said in a very arch tone " I want you to tell me, in 10 words or less, what is wrong with my car."

I shrugged, and said "It's broken. Repairs will cost seven hundred dollars." and walked away.

She followed, saying" I guess I need more information than that." I replied "That is what I was trying to provide, before you so rudely inturrupted me. Now if you will excuse me, I have other work to do." Then I refused to respond to her in any way.

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