Given that it's people who work for the government, expectations are already low, if no training is provided results will be even worse and last but not least, if the product is absolutely crap, why would you continue using it?
Technology
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
Pretty sure its main function is to back up your data to cloud fully accessible by microsloth
okay, but why did they used a guy beatboxing to illustrate their statement ?
Turns out it was a better use of his time, than trying to use Copilot.
I love that the only AI goal the oligarchy can focus on is making sure we can all use it to work more.
If you can be in three meetings at once with AI then every single one of those meetings could have been an email
Or a group chat
There's meetings other people need to have and I just need to know broadly what was said. Transcription and summerizing would be great for that
That is, if I could trust its accuracy. Which I don't.
I mean basically. Call me a paranoid communist but given half the chance they'd fucking bring back slavery.
I think we are there, just under the name of capitalism vs slavery.
that's pretty much where we are now
shit minimum wage, corporations owning housing, and monopolies in pretty much every market. it's just slavery with the illusion of freedom because you can choose which shitty apartment building to live in for over half your income, and which franchise stores you shop at, while your essentials are getting price gouged and constantly worse quality for higher cost, yet the workers don't make more
that's just slavery with extra steps
Too true. The real steal of the century is convincing the commons that their lack of success is a personal failing rather than a system designed to keep then down
She looks happy too!
I believe that's the "I spent six years in college and $150,000 for the 'privilege' of sitting in teams meetings all day." look.
Kinda want to send this to my company lol
According to the M365 Copilot monitoring dashboard made available in the trial, an average of 72 M365 Copilot actions were taken per user.
"Based on there being 63 working days during the pilot, this is an average of 1.14 M365 Copilot actions taken per user per day," the study says. Word, Teams, and Outlook were the most used, and Loop and OneNote usage rates were described as "very low," less than 1 percent and 3 percent per day, respectively.
Yeah that probably won't have the intended effect...this basically just shows that AI assistants provide no benefit when they're not used and nothing else.
People probably tried it, found out that it's crap and stopped using it.
.this basically just shows that AI assistants provide no benefit when they're not used and nothing else.
so you think they may be useful but people just like to work harder? or perhps, they tried and saw no benefit at all and moved on?
We have it on our system at work. When we asked what management expected it to be used for they didn't have an answer.
We have a shell script that ingests a list of user IDs and resets their active directory passwords, then locks the account, then sends them an email telling them to contact the support desk to unlock the account. It a cron job that runs ever Monday morning.
Why do a need an AI for when we can just use that? A script that can be easily read understood and upgraded, with no concerns about it going off-piste and doing something random and unpredictable.
So yeah, they don't use it, because it won't work.
Yeah, no shit. But they nearly doubled the price. I canceled my membership, but I doubt enough did to actually matter.
I was fine paying $60 a year for Office. I was never gonna use the AI stuff. When they said it was $100, I bailed. So now they don't get the $60. But enough people will go on paying that they will actually make more money on Office in the next year, not less.
Not enough people are willing to vote with their wallets or even their feet to effect any meaningful change. At least not when it comes to their tech toys.
I have been using Libre office for a while now and it's superior to office in every way.
Not enough people are willing to vote with their wallets
That and most governments are wrapped up in Windows, and therefore kinda just captive to the insane pricing. I get everything I need out of LibreOffice, personally.
No shit ‐ the AI bubble provides no value, but it is exciting for the c suite and governments.
"speeding up some tasks yet making others slower due to lower quality outputs"
So use it for the tasks that were made more efficient, and stop using it for the ones that slowed down or were low quality.
I think they mean that the output that makes task X more efficient slows down task Y that uses the previous output.
If that's what they meant then it's bad writing.
Ugh, thought this could've referred to a Trial as in "All rise for the judge", not Trial as in "Your free trial has expired".
We're way overdue to put AIs on former trials.
I don’t see where a government would need a chatbot. Anyways, chances are that half the staff was already using some form of LLM before this trial.
Lots of LLM shills in these comments. I hope your work doesn't value reality/accuracy.
I use Copilot for generating images of concepts for presentations at work. It helps me get my point across and no accuracy is needed because it is taking the place of clip art and Google image searches. There is absolutely a place for Generative AI in the workplace. Whether it is worth the cost and whether people are trusting it too much is another question.
From reading the study, it seems like the workers didn't even use it. Less than 2 queries per day? A third of participants used it once per week?
This is a study of resistance to change or of malicious compliance. Or maybe it's a study of how people react when you're obviously trying to take their jobs.
I don't think it's people being resistant to change I think it's people understanding the technology isn't useful. The tagline explains it best.
AI tech shows promise writing emails or summarizing meetings. Don't bother with anything more complex
It's a gimmick, not a fully fleshed out productivity tool, of course no one uses it. That's like complaining that no one uses MS paint for the production of a high quality graphics.
The figures are the averages for the full trial period.
So it’s possible they were making more queries at the start of the trial, but then mostly stopped when if they found using Copilot was more a hindrance than a help.
I have a Copilot license at work. We also have an in house „ChatGPT clone“ - basically a private deployment of that model so that (hopefully) no input data gets used to train the models.
There are some usecases that are neat. E.g. we’re a multilingual team, so having it transcribe, translate (and summarize) a meeting so that it’s easier to finalize and check a protocol. Coming back from a vacation and just ask it summarize everything you missed for a specific area of your work (to get on track before just checking everything chronologically) can be nice, too.
Also we finetuned a model to assist us in writing and explaining code from a domain specific language with many strange quirks that we use for a tool and that has poor support from off the shelf LLMs.
But all of these cases have one thing in common: They do not replace the actual work and are things that will be checked anyways (even the code one, as we know there are still many flaws, but it’s usually great at explaining the code now - not so at writing it). It’s just a convenient method to check your own work - and LLM hallucinations will usually be caught anyway.