this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] tinkeringidiot@lemmy.world 33 points 1 year ago (1 children)

Oh, are we acting surprised because we forgot all the people that got screwed exactly like this on Kindle books in 2009?

Welcome to digital media. If you can’t play it without some company’s say do, you don’t own it.

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[–] TedJ70@aussie.zone 33 points 1 year ago

Welcome to the Pay Per View information economy. Amazon, and others, have been pulling this shit for years.

[–] ilovesatan@lemmy.world 32 points 1 year ago (3 children)

Being a pirate is alright to be

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[–] netchami@sh.itjust.works 31 points 1 year ago (6 children)

Just wanted to mention that torrentgalaxy.to, rutracker.org, 1337x.to and therarbg.com won't ever remove anything from your library.

[–] KpntAutismus@lemmy.world 20 points 1 year ago* (last edited 1 year ago) (5 children)

and setting up a jellyfin server gives you a netflix-like interface. FOSS at its finest

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[–] ATiredPhilosopher@lemmygrad.ml 29 points 1 year ago (5 children)

Of course - it's 2023, we don't actually own anything

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[–] mvilain@infosec.pub 28 points 1 year ago (1 children)

It's been well documented that Amazon does this with eBooks all the time. A publisher pulled a copy of PRIDE AND PREJUDICE from Amazon over a contract dispute in the earlier days of the Kindle. So Amazon reached out and delete that copy from all Amazon customers who bought it through the Amazon Store.

Students who were annotating it for class lost all their notes. Amazon refunded the cost of the eBook. But those notes are toast.

It's what prompts me to copy non-DRM'ed files to my Kindle and read them without Amazon having a record of purchase. It won't stop them from logging in remotely and wiping the device, but I have backups and programs to convert them to non-Kindle format for another eReader.

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[–] AceFuzzLord@lemm.ee 27 points 1 year ago

All this kinda bullshit does is justify why piracy isn't the worst option out there, if you ask me. In fact, this kinda bullshit cements why it's a better option in my mind.

[–] mawkishdave@lemmy.world 27 points 1 year ago

Companies want to make it so you don't own anything just rent the use of it.

[–] lucullus@discuss.tchncs.de 27 points 1 year ago (4 children)

Wait, since when do they give a "refund" for content that is no longer available? A while ago I bought the first season of Fringe (knowing that I don't actually own it), but I got nothing, when it was pulled. Do I need to ask explicitly for that gift card?

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[–] JackbyDev@programming.dev 26 points 1 year ago (6 children)

I hate this but refunding with a little extra seems fair enough. Would be better if you had the option to refund to your card though.

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[–] cley_faye@lemmy.world 25 points 1 year ago (2 children)

I really hope it's a surprise to no one. Having full control over the access to any media is the core principle behind any online-only, DRM-based service.

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[–] bandwidthcrisis@lemmy.world 24 points 1 year ago
[–] Sivalente@lemm.ee 24 points 1 year ago (1 children)

While it's shitty that they can take it away like that, at least they seem to have paid back the cost plus an extra gift card. Idk if cost was refunded or added to the account as credit, but either are at least something.

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[–] crypticthree@lemmy.world 24 points 1 year ago (6 children)

This is why I continue to buy high quality Blu-ray releases for films I love. Physical media is something you own. I generally rip it and put it on a Plex server for easy access and it reduces wear and tear on my precious criterion discs.

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[–] HughJanus@lemmy.ml 23 points 1 year ago (2 children)

I mean you got paid 5 quid to rent a movie. I'd call that a win...

[–] Maalus@lemmy.world 16 points 1 year ago (5 children)

Okay, so go buy a gas station sandwich for that money. You weren't paid anything, you got "store credit in gift cards". Which means you paid them for a movie, they took your money, then later they "gave you back" something that doesn't have any value at all to them - they can "print" store credit anytime they want, and those small amounts won't matter in the long run.

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[–] stealthnerd@lemmy.world 23 points 1 year ago (5 children)

When you buy something from a streaming service you're only buying the right to stream it, nothing more.

You can't compare it to owning physical media because there are ongoing costs involved for Amazon to host it and ever changing contracts with media companies outlining what they are allowed to host.

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[–] dorumon@lemm.ee 22 points 1 year ago (1 children)

I've legitimately lost hundreds of dollars of content without even getting refunded; So consider yourself lucky! To get a gift card instead; ANYWAY I now pirate all my things minus idk I guess my video game consumption but even then I had the luxury to pirate shit I bought on steam just to have it again. In the end of the day though you don't really own anything unless you own it physical and even then its still illegal to use makemkv to dump your blurays and dvds onto your nas and watch them outside of the physical media they were put on. But I guess thats just living in the future for ya!

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[–] ogg42@lemmy.world 21 points 1 year ago (3 children)

This is why I still rip Blu-rays for my home media server,

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[–] Ejh3k@lemmy.world 21 points 1 year ago* (last edited 1 year ago) (2 children)

Are you a fellow janitor?

Because I know a whole bunch of janitors that recently watched that movie.

[–] JetAnhyzer@ttrpg.network 17 points 1 year ago

Upvoted out of curiosity

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[–] art@lemmy.world 20 points 1 year ago (6 children)

I pay for Spotify and YouTube music. If I really like an album I'll still go to Bandcamp if I can and grab the flac files. If it's not there I'll just BitTorrent/Soulseek/yt-dlp it.

If I don't have raw media files, I don't actually own it.

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[–] Knutten22@lemmy.world 19 points 1 year ago (6 children)

I moved from UK to France, and lost access to my movies on Prime.

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[–] kumatomic@lemmy.dbzer0.com 19 points 1 year ago (3 children)

People around me don't understand why I spent 4 hours learning which UHD drive to buy and how to flash it to take back MY media.

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[–] Squid@lemmings.world 18 points 1 year ago (4 children)

Wow I didn't mind purchasing content before... My pirate hat is now officially glued to my fucking head.

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[–] danielfgom@lemmy.world 18 points 1 year ago (17 children)

It's because the licence holder of the movie decided Amazon can't show it anymore. Perhaps they were asking Amazon to pay a high fee and it wants worth it.

As a rule you only own something if you have a physical copy in your hands. Which is why I wish they would still make CD's.

I'd much rather have a physical CD for music because not only can I use it in the car, I can rip a FLAC and have it on all my devices.

[–] StorminNorman@lemmy.world 29 points 1 year ago (3 children)

Er, you can still buy cds. Discogs, local B&Ms, Bandcamp, the artists own website. Source: I still buy em.

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[–] cyberpunk007@lemmy.world 16 points 1 year ago (1 children)

I guess I should be working on breaking the DRM and backing up my audible books on a regular basis...

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