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The original was posted on /r/maliciouscompliance by /u/Hulla_Sarsaparilla on 2025-01-04 20:35:32+00:00.
This was ages ago, one day my car wouldn’t start, and I realised my breakdown cover didn’t include home start.
I looked up online how to add it to my policy and spotted there was a discount for upping my policy going via their website, so I added it on and called them up with my new policy in place so they’d send someone out.
Breakdown person: I see you’ve just upgraded your policy, but that’s not valid to now use immediately for us to send someone out, you need to pay a £££ surcharge for that.
Me: But I didn’t have the right cover so how else could I do it?
Breakdown person: you needed to call us and pay the £££, the online price isn’t for when you’re already broken down
Me: ok, how long do I need to leave it between having paid the premium and having broken down?
Breakdown person: Three days, it’s not valid now, how would you like to pay?
Me: ok, my car is perfectly fine parked up for three days, I’ll call back in three days
Breakdown person: You can’t do that because…. (Mumbles, doesn’t really know why)
Me: Calls back in three days, they sent someone out
Cheeky robbing bastards taking advantage of people being genuinely stranded and having no option but to pay 🤬