this post was submitted on 30 Jul 2024
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ

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One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say "revoked because purchased from an untrustworthy reseller"

Yeah... untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy...

sold by adobe themselves

Contacted support, they said that they won't do anything about it because it's EOL.

Moral of the story: don't do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.

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[–] Sir_Kevin@lemmy.dbzer0.com 7 points 3 months ago (2 children)

Send this to Luis Rossman. He'll have a fieldday with this shit.

[–] brbposting@sh.itjust.works 3 points 3 months ago (1 children)

Sent OP’s thread to email on his business’s semi-hidden contact page

(sorry for the spam Louis, lotta us instantly thought of you - hope it translates to some awareness, action, & Adsense revenue)

[–] polle@feddit.org 1 points 3 months ago
[–] DebatableRaccoon@lemmy.ca 1 points 3 months ago* (last edited 3 months ago)

Agreed. Definitely send this to Louis. The tirade will be funny, at the very least.

[–] empireOfLove2@lemmy.dbzer0.com 4 points 3 months ago* (last edited 3 months ago) (2 children)

SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically "fix" errors in their favor when people make a huge PR stink about it.

It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.

Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.

[–] ITGuyLevi@programming.dev 1 points 3 months ago (1 children)

It feels even dirtier because OP bought a physical copy, that feels so much more like Adobe broke it at night and stole it.

[–] empireOfLove2@lemmy.dbzer0.com 2 points 3 months ago

That's because they did. They stole it, 100%.

[–] bizarroland@fedia.io 1 points 3 months ago

I will say that this is horribly fucked, nobody should have to burn through their 15 minutes of Fame in order to receive the basic goods and services that they have paid for.

[–] viking@infosec.pub 3 points 3 months ago (1 children)

Escalate it to the EU consumer watchdog, they got some real teeth.

https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints_en

Assuming you bought the Italian version because you're living in Italy.

Best case, you get your money back.

[–] rickyrigatoni@lemm.ee 1 points 3 months ago (1 children)

I feel like money back in this instance should also account for inflation.

[–] viking@infosec.pub 0 points 3 months ago (2 children)

Nah I think that would be a bit too much. After all OP was able to use the software just fine up until now.

[–] todd_bonzalez@lemm.ee 1 points 3 months ago

If the company is going to claw it back from him against his will, he should be able to name his own price for selling it back to them.

[–] Kichae@lemmy.ca 1 points 3 months ago (1 children)

Then the OP just rented the software.

Adobe should pay more than the inflation-adjusted price - multiples of it, even - so that the repayment is actually punative.

[–] Sethayy@sh.itjust.works 1 points 3 months ago

But then those years of 'EU is harming technology evolution' propaganda would be wasted, and we can't have investments like that just go to waste

[–] zephorah@lemm.ee 2 points 3 months ago* (last edited 3 months ago) (2 children)

My elderly parent had this happen. Hobby is photography. Still used CS5. Boom, gone. Adobe wanted to sell a subscription plan when they called to figure out what happened, which just made them mad.

But now they’re sad and not engaging their hobby because they no longer have CS5.

Too bad I can’t get adobe on abuse of the elderly for this shit.

[–] hexagonwin@lemmy.sdf.org 2 points 3 months ago (1 children)

Maybe you can just install a pirated copy for them?

[–] Petter1@lemm.ee 2 points 3 months ago

Yes please! This story makes me so sad 😞

[–] xilliah@beehaw.org 1 points 3 months ago

I like darktable for photography

[–] Apollo2323@lemmy.dbzer0.com 2 points 3 months ago (1 children)

If the program is EOL why do they care if you use it or not? Like fuck thats really a nasty way on making you buy the new software. But you know what? If you are looking for a better version. Translate to Spanish Pirate Artist and you can find it there.

[–] tiramichu@lemm.ee 1 points 3 months ago* (last edited 3 months ago)

You answered your own question. If OP can't use it, maybe they'll buy a subscription, thinks Adobe.

Super scummy.

[–] atro_city@fedia.io 2 points 3 months ago (1 children)

This is what drives people to piracy. Then they whine about how pirates cost them money.

[–] VieuxQueb@lemmy.ca 1 points 3 months ago (1 children)

What's fumny to me is I remember watching a computer show on TV in late 90s they where interviewing an Adobe representative about the new Photoshop 5.0...

The TV host asked what adobe though about pirated copies and the representative said on LIVE TV that Photoshop price was for professional who make a living out of Photoshop and that any hobbyist had nothing to fear about using a pirated copy as it only served to get more people knowledgable about Photoshop and if these started doing business in photography and neede Photoshop they would then pay for it so to not be unprofessional.

[–] Sir_Kevin@lemmy.dbzer0.com 1 points 3 months ago* (last edited 3 months ago) (1 children)

I remember this as well. Their whole stance was that they'd get everyone using Photoshop even if people had to pirate it. That's part of how it became the industry standard.

[–] EarthShipTechIntern@lemm.ee 1 points 3 months ago

Metallica vs. Napster

Same story, retold by adobe

[–] polle@feddit.org 1 points 3 months ago (1 children)

This really sucks. As a fellow cs2 user, i switched to krita some years back, perhaps its good enough for your work.

[–] C126@sh.itjust.works 1 points 3 months ago* (last edited 3 months ago)

I don't support piracy of Adobe, because you're still using their ecosystem and still supporting it by propagating its use. Just stop using their trash, seriously.

[–] Omgboom@lemmy.zip 1 points 3 months ago

This reminds me of the time that Malwarebytes revoked 3 of my perpetual licenses that I bought before they moved over to a subscription model. Sorry, I told them I was never going to stop talking shit about them until the day I die, so I take any opportunity to bitch about it