this post was submitted on 16 Aug 2024
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/Icy_Wing_1782 on 2024-08-15 19:29:05+00:00.


Karen Manager

Store Manager

A bit of background. I used to work at a popular grocery store that's known for rolling over for customers.

I started working for this grocery store during my gap year (before college). I wanted to save up some money before taking on the crippling burden that is student loans. When I started the job was easy enough and the vast amount of people were kind.

I didn't have to deal with a lot of Karen's, and the hours were flexible. I really enjoyed my coworkers and managers. Life seemed great. That is until our department got a new boss. I don't know what it is about new boss's but they always have to go on a power trip to consolidate power and to show everyone "they mean buisness".

Our Karen manager went around the department and started criticizing people for the stupidest things. Even if we were doing our job correctly, she would show up and tell us to "work faster," and we were "stealing company time." We all hated her but she is our boss so we just tried to do what we were told.

I pride myself on finding the quickest and most efficient way to do a job (Thanks for the upbringing, Mom). I applied this to any of my duties for the day. It just so happened that the end of the day was coming up, and we had to return products that customers left behind (non-perishable, of course). I was voluntold to go do it.

This wasn't an issue as I had done this plenty of times before. I went about my task and finished in about 10 minutes. The second I got done, my KM called me into her office, and the following conversation ensued.

Karen Manager: Close the door. Now, do you know why I called you in here?

Me: No?

Karen Manager: I am trying to improve efficiency in the department, and you took way too long to do those go-backs. I won't tolerate people slacking off in my department. Do you understand?

Me: I wasn't slacking off (trying to defend myself). I was just...

Cutting me off, she reiterated

Karen Manager: Do you understand?

Knowing I was being railroaded, I just said sighed and said yes.

Karen Manager: To ensure you don't slack off again, you are forbidden from doing any more go-backs. I don't care if the store manager tells you otherwise. This is my department, and you will do as I say. I'm the boss

I get a smile on my face as I realize what she just said. I nod my head and reply

Me: Understood, I won't do go-backs no matter what.

My Karen Manager replied with an Umbridge smile and said

Karen Manager: Good, now go back to work and don't forget what I said. I'm the boss.

Iturnedn around so she couldn't see my shit-eating grin and said

Me: Don't worry, message recieved loud and clear.

A few days go by without incident until I finally get a chance to put my malicious compliance into action. The front desk supervisor seems that the go-back cart is full and asked me to return the products. I smile and say

Me: Sorry, supervisor, Karen Manager said I was wasting time and I am no longer allowed to return products.

The supervisor gives me a weird look but just shrugs and tells another coworker to do it instead. This cycle continues on for the next month. One day, the store manager happens to be manning the front desk. The end of the day rolls around, and he looks at me and says

Store Manager: Hey, OP, we have a lot of go-backs, and I need you to return them.

Me: Sorry, Store Manager. I'm not allowed to do go-backs anymore on account of slacking off.

Store Manager: looks frustrated and says

Store Manager: I don’t care if you are allowed to or not. I am telling you to take these back.

Me: Sorry Store Manager, Karen Manager told me I am not to do any more go-backs no matter what, and I'd better follow her orders. Karen Manager told me that this is her department and that she is the boss.

Store Manager looked pissed and stormed into the managers office. A few minutes later, Store Manager called Karen Manager to his office over the intercom. Karen Manager came waddling out of her office and went into Store Managers office. The door closed, and we could all hear muffled yelling. After about ten minutes, the door opened, and Karen Manager shuffled out. She glared daggers at me and told me to come to her office.

I happily complied and said

Me: Yes, Karen Manager, how can I be of assistance

Karen Manager: You are allowed to do go-backs again. That is all

I smirked and left her office, happy that I could put a Karen in her place🤣

Update: I'm surprised a lot of people enjoyed my story. I will continue sharing stories from this job and a hospital I used to work at. Hope you all enjoy them

Update part 2: I forgot about rule 8. Hopefully OP doesn't really count. Everything else should be fixed

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