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The original was posted on /r/maliciouscompliance by /u/Lucario_Stormblade on 2024-07-12 00:39:23+00:00.
Hey Redditers. I get to share another small anecdote of my life as a truck driver, and dealing with bouts of MC, and whatnot. This one took place yesterday, but only heard back from the aftermath of it today.
As a lot of people who dive into my post history, I am a truck driver, been one for almost 10 years now, and have started with a new company late last year. Usually, I have no qualms with this company; until yesterday.
A couple of runs I’ve done in the past with this company has had duplicate paperwork attached to the Bills of Lading; so, to save time and headaches, I usually scan in the signed version, and call it a day. That usually doesn’t cause problems, as Payroll is aware of duplication, and they completely understand.
Recently, our company was acquired by another company, and we have to do things “their way”. First thing they did, was crack down on the duplication issue, requiring ALL pieces of the Bill of Lading to be scanned in, and not just the signed versions. Ok, as my BOLs are only about 3-5 pages, 10 at the most.
Well, I finished my first 4 stop run yesterday, and the shipper, in their infinite wisdom, thought it would be a brilliant idea to duplicate the first 6 pages of the BOL, for each stop! On top of that, there was also some miscellaneous sheets of paper pertaining to each particular stop, attached in their own cluster. In case you lost track, that’s 24 sheets of paper, just for the duplicates!
Naturally, when I finished the last stop, I called payroll, and asked them if I really needed to send ALL the papers for the BOLs, or could I get away with just sending them the signed portions. Nope, “according to new policy, all the paperwork included in the BOL must be scanned in, or you won’t get paid on the load.” Fine then. You wanna drown in paperwork, be my guest.
Cue the MC!
I pulled into a truck stop, to find a TRANSFLO kiosk, as it would be the only thing that would be able to handle such a daunting task. I stack my papers neatly, and start the process. 77 pages later; I was done TRANSFLO’ing everything to Payroll. I double checked my work, and submitted.
This morning, I get a phone call from Payroll. “In the future, when you have so many pages in your BOL, if you could eliminate all duplicate pages, and just send us the signed forms, that would be great.” Okay… guess you didn’t like that wave of paper any more than I did sending it…