It's insane how the metrics used to spy on employees have almost nothing to do with productivity!
Someone using a pad of paper and a pencil to take notes, voice-to-text to write email, or who is extremely skilled at using their office software will show up as “unproductive” using these metrics.
It quite literally rewards people for being inefficient. A task that takes a productive worker 10 minutes to complete can be dragged on for an hour so they look busy.
This level of micromanagement is a red flag that the managers aren't doing their jobs.