this post was submitted on 13 Dec 2023
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[–] phx@lemmy.world 9 points 11 months ago (1 children)

Which is a matter of how little they're allowed to have. If there were some sort of minimums that might actual force them to be somewhat effective.

Instead it's a race to the bottom of "your business is important to us, but nobody gives a fuck about your satisfaction"

[–] Legendsofanus@lemmy.world 1 points 11 months ago

That's pretty heartless bro