this post was submitted on 08 Sep 2025
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Technology
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Someone I was interacting with for customer service was writing with AI and was offering me servcies that didn't exist. Backfired on them when they offered a replacement for a product which was a different model (my issue is that the original model didn't suit my needs) or a refund, so I asked if they could send me a replacement that fits my use-case. The human then comes on and just sends me the same thing again...