this post was submitted on 06 Sep 2025
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Fuck AI

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails (futurism.com)
submitted 3 days ago by ThefuzzyFurryComrade@pawb.social to c/fuck_ai@lemmy.world
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[–] JustTesting@lemmy.hogru.ch 17 points 2 days ago (1 children)

I'd just offer refunds immediately, for everything

you can't pay the bill? That's ok, you get a refund.

you just wanted someone to shout at because Klarna sucks? Refund

You can't log in? Believe it or not, also a refund.

[–] Cocopanda@lemmy.world 8 points 2 days ago

I had a decent bot convo with dealing with bills. I still pay for Sirius XM because of black outs for sporting events. It’s the only guarantee I have to get a game on audio or video. But every time my bill goes up to 28$ or more. I just hit up support bot and say. “I’d like a better price for my plan.” And it goes “How about 11$ a month for a year?” And I tell it. “Deal!” Works every time.