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A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails (futurism.com)

submitted 3 days ago by ThefuzzyFurryComrade@pawb.social to c/fuck_ai@lemmy.world

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[–] Nimrod@lemmy.world 10 points 3 days ago (1 children)

I realize that's not as serious a charge as the predatory microloans themselves, but it does give me some measure of personal satisfaction to read about their self-inflicted wounds.

I dont think klarna’s part in micro lending is any less despicable than that of the microlenders. They are working together to sell predatory products for a profit. To me, a person selling customers to loan sharks is just as morally guilty as the loan sharks themselves.

[–] princessnorah@lemmy.blahaj.zone 3 points 3 days ago

I'm not sure I understand this comment. Klarna is a microlender?