this post was submitted on 09 Jul 2025
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Gaming

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EA Connect. How do I get in contact with a real Human?? Need Support. (lemmy.dbzer0.com)
submitted 1 week ago* (last edited 1 week ago) by UndergroundGoblin@lemmy.dbzer0.com to c/gaming@beehaw.org
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I'm sorry but I don't know where else to go. How the f*** do I contact EA Connect support?? Just how?? EA makes it nearly impossible to get in contact with a real human if you are having a problem.

I deleted my Mail account and forgot about EA Connect so Im not able to login and do the 2FA with this email Address. I need to change my email address and recover my Account.

It's only possible to start a live chat if your logged in your account...which is the reason why I want to contact you....

Do you know any possible way how to contact EA about this?

Edit: Fuck EA. Will never buy any Games which are under the hood of EA. If you are spitting on your customers you don't deserve my money. Raise the flag in EA's water dear pirates.

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[–] Toes@ani.social 2 points 1 week ago (2 children)

If you ever bought a game on steam that went to EA you might be able to use these buttons?

[–] UndergroundGoblin@lemmy.dbzer0.com 2 points 1 week ago (1 children)

Yes, but only functions with a 2FA Code EA sends to your email Address.

[–] Toes@ani.social 3 points 1 week ago (1 children)
[–] UndergroundGoblin@lemmy.dbzer0.com 2 points 1 week ago* (last edited 1 week ago) (1 children)

No. If you can't access your email Address they are telling you that you have to contact your email provider. If you want to start a live chat, you need to log in.

[–] Toes@ani.social 1 points 1 week ago (1 children)

So I just tried this form. It's not making you login to an account it's just so they have somewhere to respond to your message it appears.

[–] UndergroundGoblin@lemmy.dbzer0.com 1 points 1 week ago* (last edited 1 week ago)

I tried to use an email address which isn't connected to EA but they want me to login to an EA Account anyways.

But I will try it again.