this post was submitted on 16 May 2025
617 points (98.9% liked)

Technology

70107 readers
5117 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 2 years ago
MODERATORS
 

More than half of Americans reported receiving at least one scam call per day in 2024. To combat the rise of sophisticated conversational scams that deceive victims over the course of a phone call, we introduced Scam Detection late last year to U.S.-based English-speaking Phone by Google public beta users on Pixel phones.

We use AI models processed on-device to analyze conversations in real-time and warn users of potential scams. If a caller, for example, tries to get you to provide payment via gift cards to complete a delivery, Scam Detection will alert you through audio and haptic notifications and display a warning on your phone that the call may be a scam.

you are viewing a single comment's thread
view the rest of the comments
[–] stardreamer@lemmy.blahaj.zone 6 points 1 day ago (1 children)

This is common for companies that like to hire PhDs.

PhDs like to work on interesting and challenging projects.

With nobody to reign them in, they do all kinds of cool stuff that makes no money (e.g. Intel Optane and transactional memory).

Designing a realtime scam analysis tool with resource constraints is interesting enough to be greenlit but makes no money.

Once released, they'll move on to the next big challenge, and when nobody is there to maintain their work, it will be silently dropped by Google.

I'm willing to bet more than 70% of the Google graveyard comes from projects like these.

[–] btaf45@lemmy.world 2 points 1 day ago* (last edited 1 day ago) (1 children)

With nobody to reign them in, they do all kinds of cool stuff

And they never ever ask themselves "Is this ethically the right thing to do". And so they create things that do way more harm for society than good. For selfish reasons, just because it is a "fun" project. And I'm sure management figures they will profit one way or another the more they control everything thru their AIs they shove on people.

[–] stardreamer@lemmy.blahaj.zone 1 points 15 hours ago* (last edited 14 hours ago)

I may be biased (PhD student here) but I don't fault them for being as such. Ethics is something that 1) requires formal training 2) requires oversight 3) contains to are different to every person. Quite frankly, it's not part of their training, never been emphasized as part of their training, and subjective based on cultural experiences.

What is considered unreasonable risk of harm is going to be different to everybody. To me, if the entire design runs locally and does not collect data for Google's use then it's perfectly ethical. That being said, this does not prevent someone else from adding the data collection features. I think the original design of such a system should put in a reasonable amount of effort in stopping that. But if that is done then there's nothing else to blame them about. The moral responsibility lies with the one who pulled the trigger.

Should the original designer have anticipated this issue thus never took the first step? Maybe. But that depends on a lot of circumstance that we don't know so it's hard to predict anything meaningful.

As for the more "harm than good" analysis, I absolutely detest that sort of reasoning since it attempts to quantify social utility in a pure mathematical sense. If this reasoning holds, an extreme example would be justifying harm to any minority group as long as it maximizes benefit for society. Basically Omelas. I believe a good quantitative reasoning would be checking if harm is introduced to ANY group of people, as long as that's the case the whole is considered unethical.