Asklemmy

47929 readers

1098 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
!lemmy411@lemmy.ca: a community for finding communities

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 6 years ago

MODERATORS

129

Do all banks just work this way? (lemm.ee)

submitted 1 day ago by muusemuuse@lemm.ee to c/asklemmy@lemmy.ml

59 comments fedilink hide all child comments

I have been getting mail from my back for someone I assume used to live at my place since I moved in. I kept ignoring it, thinking she would change her address eventually. It's been about a year and they are still sending me bank mail for a person I've never met.

This seems like a serious security issue so I called the bank and alerted them to the problem. I was told I would have to find her and get her new address for them so they could change it. This seems.....wrong. I'm alerting you to a security issue with one of your accounts and you need ME to fix it? The agent on the phone said there was nothing they could do without a new address.

I pressed harder and asked them to flag that account so she would have a warning she needs to talk to a banker next time she tries to use her account. Eventually he relented and put a flag on her account.

This seems really sloppy. Do banks just, not care about the mail they send out going to the right place? I'm honestly considering switching to a credit union over this.

you are viewing a single comment's thread
view the rest of the comments

[–] muusemuuse@lemm.ee 11 points 1 day ago (2 children)

Wait a second. I get junk mail all the time and when I used to call to opt out, the sender would just change the name to "current resident" and send it anyway. Are you telling me this would solve that?

[–] andrewta@lemmy.world 13 points 1 day ago (1 children)

Sadly. No.

They will deliver "current resident" mail.

[–] Dashi@lemmy.world 12 points 1 day ago

I tried arguing with them that my name wasn't "Current Resident" it went about as well as expected... lol

[–] DarkSirrush@lemmy.ca 4 points 1 day ago (1 children)

In Canada you can opt out of spam, with the exception of political spam.

[–] muusemuuse@lemm.ee 9 points 1 day ago

I don’t live in a first world country. I live in the US. They are trying to sell the post office to Amazon right now.