this post was submitted on 21 Nov 2023
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Yeah, sure, go work in any corporate environment that have to work with outsiders, or even just a slightly large structure, and just tell people "take time to readjust, and you'll find replacements".
I'm in a very small structure, and even getting people to ditch Outlook in favor of Thunderbird is impossible because "they can't work with it". I know what they do with Outlook, I know they can do it with Thunderbird, but that does not make people magically accept change. We setup a whole ecosystem of tools, self-hosted, that performs adequately and can handle everything we do. This did not stop management from getting more Teams license.
Wishful thinking is nice as long as you live in a vacuum or are omnipotent. Back in the real, non frictionless world, this takes time, careful preparation, and the slightest bump will throw all efforts out the window.
I'm not even talking about ditching Office 365, I'm talking about ditching Chrome, for Firefox, where O365 works just as well. I don't even mind O365 in corporate environments. It simplifies things. I do mind it for my personal stuff though.
There's very little friction for a non tech-savvy person to ditch Chrome for Firefox as long as you help them transfer their passwords and bookmarks. The biggest complaint will be "it looks different", which sure can be a no go. There should be even less friction for a tech-savvy person.