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Lemmy.world Support

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Can't upload images anymore (lemmy.world)

submitted 4 days ago by TheGreatJouneyIsA@lemmy.world to c/support@lemmy.world

6 comments fedilink hide all child comments

I used to upload images just fine when creating posts, but now I get an infinite loading spinner. Any help would be appreciated!

I'm using the website.
I tried it on LibreWolf (where it previously worked), Firefox, and Ungoogled Chromium. Same results on all three.
I tried using my phone's mobile data hotspot in case my home network was the issue. No change.

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[–] Rooki@lemmy.world 4 points 4 days ago (1 children)

I think it was just a temporary outage, it works on my side. We will investigate what happened if it was an outage.

One thing you can check, are browser log, what exact message are you getting?

[–] TheGreatJouneyIsA@lemmy.world 1 points 3 days ago (1 children)

It works for me now too. If you still want any logs I'll be happy to send them

[–] Rooki@lemmy.world 1 points 2 days ago (1 children)

If it works there arent any logs to send then. But i guess it was just some unexüected downtim eof pictrs

[–] TheGreatJouneyIsA@lemmy.world 1 points 22 hours ago (1 children)

Turns out it's happening again. This error popped up in the corner: {"data":{"error":"unknown","message":"Request error: error sending request for url (http://pictrs:8080/image): operation timed out"},"state":"success"}

[–] Rooki@lemmy.world 2 points 22 hours ago

Ok then its something we investigate. There is some config issue with the pictrs