this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 1 day ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] Katana314@lemmy.world 16 points 21 hours ago (2 children)

Much like certain other trends like 3D TVs, this helps us see how often "visionaries" at the top of a company are charmed by ideas that no one on the ground is interested in. Same with blockchain, cryptocurrency, and so many other buzzwords.

So maybe I'll mention it again: The Accountable Capitalism Act would require 40% of a company's board be made up of democratically voted employees, who can provide more practical input about how top-level decisions would affect the people working there.

[–] captain_aggravated@sh.itjust.works 2 points 10 hours ago

I could actually see 3D TVs taking off, even with the requirement for glasses. At the time, there was a fad for 3D movies in theaters. But, they needed to have gotten with content creators so that there was a reason to own one. There was no content, so no one invested, so probably in a year or two there's going to be some Youtubers making videos of "I finally found Sony's forgotten 3D TV."

[–] Ilovethebomb@lemm.ee 2 points 10 hours ago

I can see why people thought 3d tvs were a great idea, until they actually experienced it for themselves. It also didn't help that so much content wasn't genuinely shot in 3d, either, but altered in post.