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Why I’m disappointed with the TVs at CES 2025. TVs miss opportunity for real improvement by prioritizing corporate needs. (arstechnica.com)

submitted 21 hours ago by geese_feces@hexbear.net to c/technology@hexbear.net

31 comments fedilink hide all child comments

Some features that LG is introducing to high-end TVs this year seem to better serve LG’s business interests than those users' needs. Take the new remote. Formerly known as the Magic Remote, LG is calling the 2025 edition the AI Remote.

The new remote doesn’t have a dedicated button for switching input modes, as previous remotes from LG and countless other remotes do.

By overlooking other obviously helpful controls (play/pause, fast forward/rewind, and numbers) while including buttons dedicated to things like LG's free ad-supported streaming TV (FAST) channels and Amazon Alexa, LG missed an opportunity to update its remote in a way centered on how people frequently use TVs.

LG and Samsung are incorporating Microsoft’s Copilot chatbot into 2025 TVs.

Samsung, which is also adding Copilot to some of its smart monitors, said in its announcement that Copilot will help with “personalized content recommendations.” Samsung has also said that Copilot will help its TVs understand strings of commands, like increasing the volume and changing the channel.

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[–] PKMKII@hexbear.net 16 points 20 hours ago (1 children)

To use the AI Remote to change the TV’s input—a common task for people using their sets to play video games, watch Blu-rays or DVDs, connect their PC, et cetera—you have to long-press the Home Hub button. Single-pressing that button brings up a dashboard of webOS (the operating system for LG TVs) apps. That functionality isn't immediately apparent to someone picking up the remote for the first time and detracts from the remote’s convenience.

LG is hoping they can trick people into using the webOS apps instead of what they actually wanted to do with their TV. Which won’t work, both become people will just figure out how to get it to do the thing they wanted and then get annoyed with the hoops, but also because the built-in LG apps suck. The content in them is 99% garbage, it’s the streaming equivalent of those old UHF channels from the 90’s.

[–] Chump@hexbear.net 10 points 20 hours ago

Palm rolling in its grave. Such a great os that just chopped up and sold :(