this post was submitted on 01 Nov 2023
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We've had multiple orders delivered to the wrong address. We get confirmation pictures of our food sitting on someone else's doorstep. Has happened with all of the services. We live in a regular neighborhood with houses and streets pretty much laid out on a grid and signs everywhere so I don't get the problem but it happens about 50% of the time. None of the places with employee delivery have trouble finding us.
Grub hub was the last one we hadn't canceled since we get discounted delivery fees through something ( a credit card bonus I think?) Ordered dinner two weeks ago, and got another wrong address delivery, so my husband calls customer service for a refund and they insist on trying order again first. They got it right, but we got food 2.5 hours after we'd ordered.
We've canceled all delivery services now.