this post was submitted on 01 Nov 2023
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Door Dash doesn't set the menu prices, the restaurants do. Door Dash sets the delivery fees and then leaves the tipping of drivers to the consumers.
If Door Dash set the delivery fee at $10 with no tip, and Grub Hub sets the delivery fee at $5 with tip to be decided by the consumer, nobody would use Door Dash.
Seems like a company that shouldn't exist if they can't stay in business by actually charging what is necessary to remain solvent because customers will be scared off as you claim.
Seems more an excuse for door dash to justify why they don't set a proper delivery fee to lure customers and underpay drivers and just sit back and have the blame game being played between customers and workers.